Experienced administrative assistant with expertise in industry and sales support. MBA in Marketing and Bachelor of Science in Business Administration with a minor in international studies. Skilled in coordinating projects, facilitating communication, and optimizing processes. Fluent in English and Spanish, with a multicultural perspective. Committed to excellence and continuous growth. Eager to contribute to a team's success.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
USTA, United States Tennis Association
02.2023 - Current
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
Maintained confidentiality of sensitive information by adhering to strict privacy policies.
Collected and maintained file of receipts to coordinate expense report submission.
Promoted teamwork among colleagues by assisting with overflow work from other departments when necessary to ensure deadlines were met consistently.
Created and maintained reports, documents, and presentations to assist with administrative support.
Semi-Professional Volleyball Player
VCN
08.2022 - 01.2023
Promoted sportsmanship and teamwork among players, fostering a positive team environment.
Supported fellow teammates in their personal growth and development as athletes.
Served as a role model for younger teammates by maintaining professionalism both on and off the court.
Management Intern
Maitland Psychology
05.2022 - 09.2022
Assisted in administrative tasks such as scheduling appointments, managing client records, and coordinating communication between psychologists and clients
Supported supervisor with sales analysis and reporting.
Implemented time-saving techniques that improved overall workflow efficiency within team.
Improved project efficiency with thorough planning, organization, and execution of assigned tasks.
Assistant Volleyball Coach Intern
Campbellsville University
01.2020 - 01.2022
Assisted head coach in organizing practices, developing training programs, and implementing game strategies to enhance team performance and player development
Collaborated with coaching staff to analyze game footage, identify areas for improvement, and develop targeted training drills to address weaknesses
Mentored players on leadership behaviors, teamwork, and sportsmanship, fostering positive team culture and supportive learning environment
Demonstrated strong communication and interpersonal skills in liaising with players, parents, school administrators, and external partners.
Education
MBA - Marketing
Campbellsville University
Campbellsville, KY
07.2023
Bachelor of Science - Business Administration and Management
Campbellsville University
Campbellsville, KY
05.2021
High School Diploma -
West Port High School
Ocala, FL
06.2016
Skills
Strategic Planning
Project Management
Critical Thinking
Data Analysis
Office Administration
Computer Skills
Data Entry
Decision-Making
Conflict Resolution
Time Management
Cross-Cultural Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
USTA, United States Tennis Association
02.2023 - Current
Semi-Professional Volleyball Player
VCN
08.2022 - 01.2023
Management Intern
Maitland Psychology
05.2022 - 09.2022
Assistant Volleyball Coach Intern
Campbellsville University
01.2020 - 01.2022
MBA - Marketing
Campbellsville University
Bachelor of Science - Business Administration and Management
Campbellsville University
High School Diploma -
West Port High School
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