Jaylin Heyward
Blythewood,SC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
07.2021 - Current
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
Machine Operator
Mlily Healthcare SC LLC
02.2021 - 06.2022
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Assisted in the implementation of new equipment, resulting in increased productivity and cost savings.
Warehouse Forklift Operator
Element Electronics
10.2020 - 02.2022
- Increased warehouse efficiency by implementing a new forklift operating system and training staff.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.
Cook Shift Leader
McDonald's Restaurant
06.2018 - 10.2020
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Education
Bachelor of Science - Business Management
ECPI University
Virginia Beach, VA08.2026
High School Diploma -
Blythewood High School
Blythewood, SC06.2020
Skills
- Route Management
- Mail Sorting
- Vehicle Loading
- Parcel Delivery
- Supply Management
- Meal Preparation
- Time Management
- Customer Service
- Equipment Inspection
- Machinery Operation
- OSHA Compliance
- Production Reporting
Timeline
Mail Carrier
United States Postal Service, USPS
07.2021 - Current
Machine Operator
Mlily Healthcare SC LLC
02.2021 - 06.2022
Warehouse Forklift Operator
Element Electronics
10.2020 - 02.2022
Cook Shift Leader
McDonald's Restaurant
06.2018 - 10.2020
Bachelor of Science - Business Management
ECPI University
High School Diploma -
Blythewood High School
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