Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
2
2
Languages
1
1
Certification
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Receptionist
BSA Hospice of the Southwest
Amarillo, TX
05.2024 - Current
Greeted patients and families, ensuring a welcoming environment at hospice facility.
Managed phone inquiries, directing calls to appropriate staff members efficiently.
Obtain and send medical records for all patients.
Handle all referrals and intake for patients
Outstanding computer skills such as typing, Xcel, Microsoft, Adobe and others
Awesome customer service and very passionate about my work ethic and patients
Processed incoming and outgoing mail, facilitating communication within the organization.
Collaborated with team members to improve front desk operations and workflow efficiency.
Maintained patient records, ensuring accuracy and confidentiality at all times.