Paola Martinez

Greet patients, scheduled appointments, managed patient records, processed payments, verified
Medicaid, Answered incoming calls, created Tx plans for Medicaid patients and went over finances.

Screened referred self-pay patients for programs such as Medicare, Medicaid, Medicaid for Nursing Home
Placement, Crime Victims, Vocational Rehabilitation, QMB, SSI and any/all other third party coverage
including other available local, state and federal programs and the Hospital stance Program; and provides
Point of Service collections for self-pay patients, patients who have balances after insurance or Medicare
payments, and patients that do not qualify for any programs/coverage.

Prepared the patient to see Attending Physician (preliminary exam, medical history, & testing),
preparation of examination and treatment rooms, performing basic and routine vision screening
examinations, administering eye medications. I would also work the front desk answering calls and
scheduling patients taking copays and filing insurance claims.

Assisted patients with appointments, billing, updating patient info, data entry, making referrals, etc.

Obtained payment for goods by scanning items, itemizing and totaling customer's purchases. Assisted
customers in returns, cashing checks, and sending money.

Worked under the supervision of a licensed pharmacist, helped the pharmacists provide medication and
other health care products to patients and consumers.