Jaylin Robinson
Assistant Food Service Manager
Gainesville,GA
Summary
Food service professional with strong background in managing food service operations and maintaining high standards of quality and safety. Known for fostering team collaboration and consistently achieving results. Reliable and adaptable, ensuring smooth operations under varying conditions. Expertise in staff supervision and customer service.
Experienced with managing kitchen operations and staff in dynamic food service environment. Utilizes effective communication and leadership to maintain high standards of service. Track record of optimizing inventory processes and enhancing customer experiences.
Overview
10
10
years of professional experience
1
1
Certification
2
2
Languages
Work History
Assistant Food Service Manager
Kellwell Food Management
Gainesville, GA
08.2025 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Spearheaded catering services for special events, ensuring timely delivery of food orders that met client specifications flawlessly.
- Ensured compliance with health codes, leading to consistently high scores on inspections and maintaining a clean work environment.
- Accurately monitored inventory levels in order to accurately order supplies.
Utility Locator
Utiliquest
Dawsonville, Georgia
07.2023 - Current
- Read maps and blueprints to determine general utility locations and pinpointed using metal detector.
- Searched for underground utilities, accurately marked and photographed location.
- Performed excavation to expose fiber optic lines.
- Worked outdoors in various weather conditions
- Closed out tickets for daily work orders and reported completion to supervisor.
Dietary Supervisor
Country Gardens Lanier
Cumming, Georgia
05.2022 - 07.2023
- Supervised food preparation personnel and provided performance feedback.
- Monitored food preparation methods and portion sizes to proactively reduce food waste.
- Planned menus and food quantities in alignment with anticipated number of guests, nutritional value, palatability, popularity and costs.
Security Guard
Allied Universal
Buffalo, New York
03.2020 - 05.2022
- Communicated regarding incoming admissions, visits and deliveries to appropriate staff.
- Wrote concise, detailed reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Responded to alarms and investigated disturbances.
- Used verbal and physical deescalation strategies to restore order and reduce tension.
Dietary Aide
The Mcguire Group
Buffalo, New York
10.2019 - 01.2021
- Prepared food according to dietary guidelines, noting food sensitivities and allergens.
- Assisted with serving or delivering meals to support high-volume meal periods.
- Operated equipment following manufacturer directions and promptly reported problems to supervisor.
- Kept work area clean and uncluttered during preparation and service.
- Maintained proper temperature of food during preparation and service.
- Monitored patients eating habits and reported problems with chewing, swallowing or loss of appetite.
Call Center Representative
Capital Management
Buffalo, New York
04.2017 - 05.2020
- Offered actionable solutions for customer concerns by following internal database prompts and company scripts.
- Completed routine transactions for customers such as opening accounts and processing payments.
- Met inbound customer needs while maintaining strict performance targets.
- Updated records with details of customer interactions and transactions.
- Used various tools and resources to identify trend behaviors to improve individual and team performance.
- Understood client needs and advised on relevant products, services or opportunities.
- Took ownership over customer concerns, following issues through to resolution.
- Displayed positive, professional and empathetic tone to deliver consistently superior service.
Assistant
HarpData
Buffalo, New York
07.2016 - 11.2017
- Kept clean, organized and well-stocked workspaces.
- Scheduled interviews to facilitate recruitment activities.
- Helped prepare annual budgets and complete analysis of monthly budget activity.
Education
Diploma - undefined
Northern High School
Dunkirk, Maryland05.2016
Skills
Management and support
Conflict resolution strategies
Telephonic assistance
Hopeful mindset
Detail orientation
Tech-savvy proficiency
Time allocation skills
Microsoft Word proficiency
Accuracy-driven methodology
Public speaking expertise
Client engagement strategies
Customer service
client assistance
Customer satisfaction metrics
Strategic planning
Collaborative dialogue
Technical issue resolution
Flexible scheduling
Customer relationship tools
Customer care
Culinary food preparation
Culinary menu creation
Workforce management
Hygiene standards
Compliance with food regulations
Menu strategy
Supply chain oversight
Expense oversight
Food allergy knowledge
Stock management
Customer support
Certification
ServSafe Food Handler
Timeline
ServSafe Food Handler
02-2026
Assistant Food Service Manager
Kellwell Food Management
08.2025 - Current
Utility Locator
Utiliquest
07.2023 - Current
Dietary Supervisor
Country Gardens Lanier
05.2022 - 07.2023
Security Guard
Allied Universal
03.2020 - 05.2022
Dietary Aide
The Mcguire Group
10.2019 - 01.2021
Call Center Representative
Capital Management
04.2017 - 05.2020
Assistant
HarpData
07.2016 - 11.2017
Diploma - undefined
Northern High School