JAYLIN TURNER
Las Vegas
Summary
Performance-oriented Supervisor experienced in monitoring department operations and production processes to achieve company targets. Built and maintained talented teams while resolving critical issues in time-sensitive environments. Focused on utilizing leadership skills to motivate staff, improve productivity, and meet organizational objectives.
Overview
5
5
years of professional experience
Work History
Supervisor
United Parcel Service
Las Vegas
01.2022 - Current
- Manage, build, and develop a team of 20 plus hourly employees, and ensure they are performing their daily tasks and responsibilities.
- Knowledge of Microsoft office programs.
- Identify opportunities to improve service quality and make decisions in a fast-paced environment while under pressure.
- Establish and maintain teamwork to accomplish daily operational goals.
- Hold employees accountable for their work performance and attendance.
- Coordinate daily operation of the center as efficiently as possible.
- Managing and making appropriate cuts to stay on top of planned hours.
UPS Pre-loader
United Parcel Service Co
Las Vegas
08.2021 - 01.2022
- Loaded and unloaded packages from UPS delivery trucks in a timely and efficient manner.
- Scanned each package to verify its contents and ensure proper tracking.
- Sorted packages into designated sections to streamline delivery routes.
- Identified and resolved discrepancies, ensuring all packages were accounted for and met quality standards.
- Collaborated with team members and supervisors to enhance operational efficiency and maintain high customer satisfaction.
- Followed all established safety protocols to prevent workplace injuries.
- Maintained a clean and organized work area.
Education
Master's Degree - Public Administration
University of Phoenix
Phoenix, ARBachelor's Degree - Criminal Justice
Southern University and A & M College
Baton Rouge, LASkills
- Team Management
- Team Building
- Team performance management
- Operational coordination
- Employee training
- Inventory Control
- Process Improvement
- Decision Making
- Problem solving
- Analytical skills
- Critical thinking
- Adaptability to change
- Communication and Active listening
- Mentorship
- Relationship building
- Relationship building
Timeline
Supervisor
United Parcel Service
01.2022 - Current
UPS Pre-loader
United Parcel Service Co
08.2021 - 01.2022
Master's Degree - Public Administration
University of Phoenix
Bachelor's Degree - Criminal Justice
Southern University and A & M College