Jayline America Perez
Rialto,CA
Summary
Dynamic and results-oriented professional with a proven track record at Amazon, excelling in customer service and operational efficiency. Demonstrates exceptional teamwork and communication skills, alongside expertise in order handling and inventory management. Achieved significant improvements in daily targets through dedication and a strong work ethic, embodying professionalism and courtesy in every customer interaction.
Overview
4
4
years of professional experience
Work History
Cashier
Ross Dress for Less
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Warehouse Associate
Amazon
10.2022 - 06.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 70 pounds.
Bakery Clerk
Superior Grocers
08.2021 - 08.2022
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
Customer Service Cashier
Target
01.2021 - 08.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Pizza Dough Maker
Blaze Pizza
11.2020 - 01.2021
- Enhanced dough quality by consistently following precise recipes and mixing techniques.
- Incorporated feedback from colleagues regarding potential improvements to the dough-making process, promoting a growth mindset within the team environment.
- Assisted in training new employees on proper dough-making techniques, fostering a culture of teamwork and learning within the establishment.
- Exhibited strong communication skills by liaising with fellow team members in a clear and concise manner, boosting overall efficiency within the kitchen environment.
- Supported overall kitchen operations by pitching in with other tasks as needed, showcasing versatility and commitment to team success.
Education
No Degree - Education
San Francisco State University
San Francisco, CA06.2025
High School Diploma -
School of Arts And Enterprise
Pomona 06.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Customer service excellence
- Order Taking
- Professionalism and Courtesy
- Conflict Resolution
- Product restocking
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Ross Dress for Less
06.2024 - Current
Warehouse Associate
Amazon
10.2022 - 06.2024
Bakery Clerk
Superior Grocers
08.2021 - 08.2022
Customer Service Cashier
Target
01.2021 - 08.2021
Pizza Dough Maker
Blaze Pizza
11.2020 - 01.2021
No Degree - Education
San Francisco State University
High School Diploma -
School of Arts And Enterprise