JAYLON BARNETT
Tulsa,OK
Summary
Skilled Human Resources Specialist with background in managing comprehensive HR tasks, including recruitment and employee relations. Possess strong communication, negotiation, and conflict resolution skills to effectively address and improve workplace dynamics. Implemented innovative staff development programs that significantly enhanced team performance and productivity. Adapt at navigating complex HR software systems to streamline administrative processes.
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
3
3
years of professional experience
Work History
Staffing Specialist
People Ready Staffing
Tulsa, Oklahoma
10.2024 - Current
- Created and posted job descriptions on multiple platforms to attract qualified candidates.
- Conducted interviews with potential employees to assess qualifications, skills, and experience.
- Implemented candidate tracking systems to streamline recruitment processes.
- Coordinated and scheduled interviews, facilitating smooth communication between candidates and hiring teams.
- Hired employees and processed hiring-related paperwork.
- Developed relationships with field team to assist in developing pool of candidates.
- Prepared or maintained employment records using human resources management system software.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
MANAGER TRAINEE
HERTZ
Tulsa, Oklahoma
05.2023 - 10.2024
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Conducted market research to identify potential customers and their needs.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Managed complaints while securing favorable terms.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Identified customer needs by asking questions and advising on best solutions.
- Engaged with customers directly via email or phone calls in order to resolve complex inquiries quickly.
- Collaborated with other managers to plan and direct organizational tasks.
- Assisted with opening and closing of retail branch office.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
CUSTOMER SERVICE REPRESENTATIVE
AMERICAN FREIGHT
Tulsa, Oklahoma
06.2022 - 04.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Answered product-related questions to enhance customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
HIGH SCHOOL DIPLOMA -
EAST CENTRAL HIGH SCHOOL
Skills
- Sales proficiency
- Upselling
- Consistently Exceeds Sales Metrics
- Building rapport
- Candidate tracking
- Hiring recommendations
- Customer relationship management
- Pre-screening and qualifying
- Job posting optimization
- Data entry
- New hire onboarding
- Candidate recruiting and onboarding
Timeline
Staffing Specialist
People Ready Staffing
10.2024 - Current
MANAGER TRAINEE
HERTZ
05.2023 - 10.2024
CUSTOMER SERVICE REPRESENTATIVE
AMERICAN FREIGHT
06.2022 - 04.2023
HIGH SCHOOL DIPLOMA -
EAST CENTRAL HIGH SCHOOL