Jaylon Davis
Alvarado
Summary
Results-driven assistant manager with a strong background in customer service and team training. Expertise in problem-solving and effective communication, contributing to improved customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Assistant Manager, Customer Service
QuikTrip
Hillsboro
10.2025 - Current
- Delivered timely, friendly, and knowledgeable service for routine inquiries and service complaints to enhance customer experience.
- Assisted customers with inquiries and resolved service-related issues.
- Provided customer service and assistance to customers in resolving issues and concerns.
- Managed cash register operations and processed customer transactions efficiently.
- Trained new team members on customer service protocols and store policies.
- Provided management with insights on team performance and customer satisfaction trends to inform decision-making.
- Ensured cleanliness and organization of the customer service area at all times.
- Tracked inventory levels and restocked shelves to maintain product availability.
- Interfaced with vendors regarding product availability or delivery issues.
Associate
In-N-Out Burger
Mansfield
07.2021 - 12.2025
- Delivered exceptional customer service to enhance customer satisfaction in fast-paced food environment.
- Prepared high-quality meals following standardized recipes and presentation guidelines.
- Executed food safety practices to maintain compliance with health regulations.
- Assisted team members with food preparation and assembly tasks.
- Oversaw food inventory management to ensure proper storage and ingredient freshness.
- Operated kitchen equipment safely and efficiently to maintain productivity.
- Assisted in training new kitchen staff on cooking techniques and safety protocols.
Education
High School Diploma -
Mansfield Lake Ridge Highschool
Mansfield, TX06-2023
Skills
- Customer service
- Staff training
- Service improvement
- Supplier relations
- Operational efficiency
- Budget oversight
- Time management
- Workload management
- Team collaboration
- Attention to detail
- Problem solving
- Effective communication
- Stock organization
Timeline
Assistant Manager, Customer Service
QuikTrip
10.2025 - Current
Associate
In-N-Out Burger
07.2021 - 12.2025
High School Diploma -
Mansfield Lake Ridge Highschool