Jaylon Jojermaine Guidry
Houston
Summary
- Highly motivated and experienced professional with a background in security, law enforcement, and customer service. Proven ability to maintain safety and security, provide excellent customer support, and adapt to diverse and demanding environments. Seeking to contribute these skills in a [
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Overview
9
9
years of professional experience
Work History
Police Officer (Patrol)
Texas Medical Center Police Department
07.2023 - Current
- Patrols designated areas within the Texas Medical Center to protect and serve the community, ensure safety, and enforce applicable laws and regulations.
Patrol Deputy (Greens Point / South Central)
Harris County Constable Office Precinct 4
01.2022 - 07.2023
- Patrolled assigned areas to protect and serve the community, responding to calls and enforcing laws.
Detention Officer (Housing)
Harris County Sheriff's Office
03.2020 - 01.2022
- Ensured the care, custody, and control of inmates within the housing unit, maintaining a safe and secure environment.
Customer Service Representative & Floor Support Lead
CenterPoint Energy
09.2019 - 02.2020
- Provided floor support to customer service representatives, assisting with inquiries and ensuring efficient customer flow.
Security Officer
Westex Security (CenterPoint Energy)
07.2019 - 09.2019
- Monitored surveillance cameras to ensure the security of the premises.
- Answered phone inquiries and provided information as needed.
- Managed the main entrance gate, including signing visitors in and out according to protocol.
Monitoring Technician
EMSI (Marathon Refinery)
04.2019 - 07.2019
- Monitored refinery components for leaks, documented findings, and reported issues for repair.
Equipment Technician
Hydrochempsc (ExxonMobil Refinery)
01.2019 - 04.2019
- Performed hydro blasting of refinery plant components, including machines and pumps, as part of the refinery turnaround.
Team Member
Pizza Hut
10.2018 - 01.2019
- Assisted in food preparation following established procedures.
- Maintained a clean and sanitary work environment by washing dishes and kitchen equipment.
- Ensured timely delivery of items to customers and supported the efficient opening and closing procedures of the store.
Security Officer/Main Gate
U.S. Security Associates Inc. (ExxonMobil)
03.2018 - 01.2019
- Patrolled premises to maintain order, deter unauthorized activity, and ensure a visible security presence.
- Monitored and authorized the entry and exit of vehicles and personnel, adhering to security protocols.
- Secured all exits, doors, and windows at the end of operations to ensure the safety and integrity of the facility.
Cashier/Customer Service Desk
Help
04.2017 - 04.2018
- Processed customer payments and credit transactions accurately and efficiently.
- Provided friendly and helpful customer service, addressing inquiries and resolving issues.
- Maintained the cash register station, including replenishing supplies and ensuring organization.
Night Shift Lead
Waffle House
01.2016 - 03.2018
- Prepared customer orders efficiently and accurately.
- Ensured timely delivery of orders to tables, enhancing customer satisfaction.
- Addressed customer needs promptly and professionally.
- Managed cash register operations, maintained cleanliness through dishwashing, and adhered to sanitation standards.
Education
Associate of Applied Science - Criminal Justice
Houston Community College
Houston, TX12.2024
Basic Peace Officer Course -
Houston Community College
Houston, TX12.2021
Diploma -
North Shore Senior High School
Houston, TX05.2019
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Patience and empathy
- Community engagement
- Criminal investigations
- Crisis intervention and deescalation
- Emergency vehicle operation
- Self-defense techniques
- Police reports
- Law enforcement
- Emergency response
Timeline
Police Officer (Patrol)
Texas Medical Center Police Department
07.2023 - Current
Patrol Deputy (Greens Point / South Central)
Harris County Constable Office Precinct 4
01.2022 - 07.2023
Detention Officer (Housing)
Harris County Sheriff's Office
03.2020 - 01.2022
Customer Service Representative & Floor Support Lead
CenterPoint Energy
09.2019 - 02.2020
Security Officer
Westex Security (CenterPoint Energy)
07.2019 - 09.2019
Monitoring Technician
EMSI (Marathon Refinery)
04.2019 - 07.2019
Equipment Technician
Hydrochempsc (ExxonMobil Refinery)
01.2019 - 04.2019
Team Member
Pizza Hut
10.2018 - 01.2019
Security Officer/Main Gate
U.S. Security Associates Inc. (ExxonMobil)
03.2018 - 01.2019
Cashier/Customer Service Desk
Help
04.2017 - 04.2018
Night Shift Lead
Waffle House
01.2016 - 03.2018
Associate of Applied Science - Criminal Justice
Houston Community College
Basic Peace Officer Course -
Houston Community College
Diploma -
North Shore Senior High School
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