Jaylynn Gamble
Flanders
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Southampton Hospital
Westhampton
09.2024 - Current
- Greeted patients and visitors with a warm and professional demeanor.
- Scheduled appointments efficiently using hospital management software.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Front Desk Receptionist
Southampton Hospital
Southampton
08.2023 - 09.2024
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Explained policies and procedures to visitors.
Residential Manager
RISE Life Services
Riverhead
03.2022 - 08.2024
- Supervised staff and provided training to improve service delivery and support.
- Developed individual support plans for residents based on their unique needs.
- Coordinated communication between families, staff, and external service providers.
- Implemented safety protocols to maintain a secure living environment for residents.
- Conducted regular assessments to evaluate resident progress and adjust care plans.
- Facilitated meetings to discuss resident care and promote teamwork among staff.
HHA
The Golden Care
11.2021 - 03.2022
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and self-confidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
RCA
The Villa of Westhampton
Westhampton
10.2020 - 03.2022
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and self-confidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
- Streamlined daily routines for clients with limited mobility by implementing efficient strategies customized to their specific abilities.
- Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
Education
High School Diploma -
Riverhead Senior High School
Riverhead, NY06.2019
Certified Nurses Assistant - CNA
Eastern Suffolk BOCES
Riverhead, NY06.2019
Medical Assistant - Phlebotomy/Medical Assistant
Eastern Suffolk BOCES
Riverhead, NY06.2018
Associate of Science - Healthcare Studies
Suffolk County Community College
Selden, NYSkills
- Initiative-taking
- Courteous and Professional
- Staff Management
- Problem-Solving
- Punctual and Reliable
- Hospitality services
- Attention to detail
- Time management
- Conflict resolution
- Multitasking and organization
- Record keeping
Timeline
Front Desk Receptionist
Southampton Hospital
09.2024 - Current
Front Desk Receptionist
Southampton Hospital
08.2023 - 09.2024
Residential Manager
RISE Life Services
03.2022 - 08.2024
HHA
The Golden Care
11.2021 - 03.2022
RCA
The Villa of Westhampton
10.2020 - 03.2022
High School Diploma -
Riverhead Senior High School
Certified Nurses Assistant - CNA
Eastern Suffolk BOCES
Medical Assistant - Phlebotomy/Medical Assistant
Eastern Suffolk BOCES
Associate of Science - Healthcare Studies
Suffolk County Community College