Jaylynn Hozella
Summary
Reliable and upbeat Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Associate
Weis
07.2022 - 12.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Wrapped, boxed and weighed bakery department products.
Associate
Boyers
03.2022 - 07.2022
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat customers, leading to increased loyalty and return visits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
N/A
Pottsville Area High School
Pottsville, PA05.2025
Skills
- Time Management
- Issue Resolution
- Relationship Building
- Customer Engagement
- Sales Techniques
- Customer Service
- Problem solving
- Team collaboration
- Critical thinking
- Store Organization
- Customer Assistance
Timeline
Associate
Weis
07.2022 - 12.2023
Associate
Boyers
03.2022 - 07.2022
N/A
Pottsville Area High School
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