Jaymaurie Johnson
Amarillo,TX
Summary
I am Jaymaurie Johnson a graduating senior of Caprock High School in Amarillo Texas, I am dedicated student and employee with strengths in customer service, sales, communication and promotion strategies as well as being successful in teaching junior employees and students how to maximize performance.
I am a hardworking and reliable with an extensive background operating cash registers, stocking merchandise and providing excellent customer service. I am highly organized, proactive and punctual and work well within team settings as well as independently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/ Customer Service Specialist
Walmart
Amarillo, TX
07.2024 - Current
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Cashier/
Toot N Totum
Amarillo, TX
12.2023 - 05.2024
- Ensured compliance with all safety regulations within the store environment.
- Answered customer inquiries regarding store policies and procedures.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier Team Lead
Dollar General
Amarillo
03.2022 - 08.2022
- Monitored cashier performance, providing feedback as needed.
- Coordinated with other departments when additional support was needed during peak hours.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Ensured compliance with all safety regulations while performing tasks.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
Education
High School Diploma -
Caprock High School
Amarillo, TX05-2024
Skills
- Product Recommendations
- Cash Register Operation
- POS Systems
- Payment Collection
- Cash Handling
- Payment Processing
- Drawer balancing
- Customer Service
- Customer Assistance
- Report Preparation
- Great People Skills
- Effective Communicator
- Coachable
- Multitasker
- Ability to Motivate and Lead peers
- Critical Thinker
- Independent Worker
- Team Player
Affiliations
- Caprock Football
- Theater Production
- National Honor Society
- Longhorn Life
- Caprock Track & Field
Accomplishments
- 2 Years Superintendent's Honor Roll (Jr & Sr)
- 2 Years Principal's Honor Roll (Fr & Soph)
- Graduated with a 4.00 GPA
- Inducted Into The National Honor Society
- 2x Recipient of The Outstanding Longhorn Award(2024 & 2023)
- Classroom Champion Award Recipient. (2024)
- All-Star Cast(2024
- Honorable Mention All-star Cast (2023)
- UIL Second Place Theater Production Team(2024)
- Longhorn Spirit Leader Award Recipient.(2024)
- Best Lead Performer Award Recipient(2024)
Certification
- Microsoft Office Specialist Word
- Microsoft Office Specialist Excel
Timeline
Cashier/ Customer Service Specialist
Walmart
07.2024 - Current
Cashier/
Toot N Totum
12.2023 - 05.2024
Cashier Team Lead
Dollar General
03.2022 - 08.2022
High School Diploma -
Caprock High School