Jayme Fitzgerald
Warren,OH
Summary
Compassionate professional with experience in mental health and correctional settings, including roles at Mahoning County Sheriffs Department. Proficient in crisis intervention, report writing, and emotional regulation, enhancing safety and compliance in challenging environments. Dedicated to promoting individual growth and development while achieving team goals as a Care Coordinator.
Overview
12
12
years of professional experience
Work History
Housing Deputy
Mahoning County Sheriffs Department
01.2025 - Current
- Ensured compliance by documenting incidents and preparing accurate reports.
- Enhanced conflict resolution skills through participation in ongoing training sessions.
- Maintained safety by diffusing conflicts and providing clear instructions in crises.
- Monitored inmate activities to uphold order and ensure facility regulation compliance.
- Conducted security checks to guarantee a safe environment for staff and inmates.
- Identified contraband by searching inmate cells and confiscating prohibited items.
Mental Health Technician
The Village Network
03.2023 - 03.2025
- Ensured medication compliance by administering under supervision and following protocols.
- Conducted thorough patient assessments to evaluate needs and track progress.
- Utilized de-escalation techniques to foster patient cooperation and engagement.
- Educated patients on effective coping strategies for improved mental health management.
- Created tailored support plans for children, enhancing emotional and behavioral growth.
- Led group activities that encouraged teamwork and developed essential social skills.
Mental Health Technician
Sunrise Vista Behavioral Health
10.2023 - 12.2024
- Enhanced patient care by monitoring behaviors and reporting changes promptly.
- Developed and executed tailored treatment plans for improved patient outcomes.
- Facilitated group therapy sessions to strengthen communication and coping strategies.
- Collaborated with multidisciplinary teams to optimize patient care approaches.
- Streamlined unit workflows through effective process improvements and efficiency initiatives.
- Conducted patient safety checks, documenting results to ensure well-being.
Special Needs Babysitter
Self-employeed
03.2018 - 08.2022
- Ensured safety and comfort for children with special needs through individualized care.
- Enhanced learning and social skills by developing tailored activity plans.
- Communicated progress and addressed concerns effectively with parents and caregivers.
- Promoted positive interactions by implementing effective behavior management strategies.
Correctional Officer
Virginia Peninsula Regional Jail
08.2018 - 05.2021
- Streamlined incident reporting process, facilitating supervisory review of documentation.
- Ensured inmate safety during transport by adhering to strict protocols.
- Maintained discipline within the facility by enforcing established rules and regulations.
- Enhanced security skills through active participation in training sessions.
- Guided new correctional officers on best practices and standard procedures.
Restaurant Supervisor
Dairy Queen
01.2014 - 03.2018
- Ensured compliance with quality and safety standards during daily operations.
- Trained new staff on service protocols, improving customer interactions.
- Managed inventory levels, ensuring optimal stock availability through timely orders.
- Coordinated team schedules, maintaining adequate staffing during peak hours.
- Resolved customer complaints promptly, significantly enhancing guest satisfaction.
Education
No Degree - Working Towards Bachelor's in Social Work
University of Phoenix
Phoenix, AZ03-2029
No Degree - Certificate in Early Childhood Education
Columbiana County Career And Technical Center
Lisbon, OH06-2007
Skills
- Decision-making
- Public relations
- Report writing
- Meetings and presentations
- Emotional regulation
- Developmental disabilities awareness
- Autism experience
- CPR certified
- First aid trained
- Nonviolent crisis intervention
- Compassion and empathy
- Adaptability and flexibility
Timeline
Housing Deputy
Mahoning County Sheriffs Department
01.2025 - Current
Mental Health Technician
Sunrise Vista Behavioral Health
10.2023 - 12.2024
Mental Health Technician
The Village Network
03.2023 - 03.2025
Correctional Officer
Virginia Peninsula Regional Jail
08.2018 - 05.2021
Special Needs Babysitter
Self-employeed
03.2018 - 08.2022
Restaurant Supervisor
Dairy Queen
01.2014 - 03.2018
No Degree - Working Towards Bachelor's in Social Work
University of Phoenix
No Degree - Certificate in Early Childhood Education
Columbiana County Career And Technical Center