Jayme Lofties
Somerville,TN
Summary
Skilled Patient Care Coordinator familiar with case management and care planning. Six-year history as Registered Nurse working in busy healthcare settings prior to transitioning into administrative roles. Comprehensive understanding of care spectrum and processes for care coordination. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Methodist University Hospital
11.2019 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Managed about 15 associates
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Provided excellent customer service to patients and medical staff.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Audited charts and reviewed clinical documents to verify accuracy.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
Registered Nurse
Baptist Memorial Hospital Memphis
10.2017 - 11.2019
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
Trasporter
Baptist Memorial Hospital Memphis
09.2015 - 08.2017
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Warmly greeted patients and visitors and made each feel welcome.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Helped other staff with patient transfers by moving patients between departments.
Ocular Processing Technician
Tissue Banks International
08.2013 - 02.2015
- Cleaned and sterilized instruments, equipment and surfaces.
- Processed tissue according to doctor preferences
- Wrapped trays, instrument packs, and sets.
- Managed time efficiently in order to complete all tasks within deadlines.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Education
Bachelor of Science - Nursing
Baptist Memorial College of Health Sciences
Memphis, TN08.2017
Bachelor of Science - Cell Biology
The University of Tennessee - Martin
Martin, TN12.2012
High School Diploma -
St Benedict At Auburndale
Cordova, TN05.2008
Skills
- Program Oversight
- Meeting Preparation
- Administrative Supervision
- Articulate Communication
- Patient Flow Management
- HIPAA Compliance
- Critical Thinking Skills
- Nursing Background
- Proficient in epic, cerner, and microsoft
- Medical Instrument Sterilization
- Medical Recordkeeping
- Scheduling
Certification
BLS
ACLS
Affiliations
Alpha Kappa Aplha
Alpha Kappa Psi
Sigma Theta Tau
Timeline
Patient Care Coordinator
Methodist University Hospital
11.2019 - Current
Registered Nurse
Baptist Memorial Hospital Memphis
10.2017 - 11.2019
Trasporter
Baptist Memorial Hospital Memphis
09.2015 - 08.2017
Ocular Processing Technician
Tissue Banks International
08.2013 - 02.2015
Bachelor of Science - Nursing
Baptist Memorial College of Health Sciences
Bachelor of Science - Cell Biology
The University of Tennessee - Martin
High School Diploma -
St Benedict At Auburndale
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