Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayme Story

Sales Consultant
Islamorada,FL

Summary

I am an honest, courteous, and ambitious self-starter with a strong work ethic and professional demeanor. I love to learn, and I am always up to a challenge. Problem solving, using creativity and ingenuity, makes me a valuable part of any sales or customer relations oriented environment. Motivated sales or service employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining and/or purchasing experiences.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Server

Islamorada Fishing Club
Islamorada, FL
09.2020 - 05.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Server

Whale Harbor
Islamorada, FL
06.2019 - 03.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Retail Sales Supervisor

Hawks Cay Resort
08.2018 - 11.2018
  • Greeted customers and helped with product questions, selections and purchases.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
  • Issued receipts and processed refunds, credits or exchanges.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Construction Supervisor

Fazoli Brothers INC
Marathon, FL
10.2017 - 06.2018
  • Kept site work safe and in line with budget, schedule and applicable building codes.
  • Hired and oversaw subcontractors to meet project needs.
  • Assessed pool design project plans, spoke with clients or designers and visited job site to better understand project scope and client desires.
  • Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.

Design Consultant

JCPenney Custom Decorating
10.2007 - 04.2017
  • Prepared original and relevant options for clients suitable to individual requirements.
  • Met with over multiple customers per week to discuss design vision and individual needs.
  • Consistently stayed under client's budget for projects.
  • Contacted other contractors to assist in job duties.
  • Created visual concepts either by hand or with assistance of computer programs in.
  • Maintained extensive design knowledge by attending various workshops, professional society gatherings, and meetings.
  • Obtained approval of concepts by submitting rough drafts to management or to client.

Education

Florida Restaurant & Lodging Association Human Trafficking Awareness certification awarded in -

St

Diploma - undefined

St Augustine Vocational
2018

JCPenney In Home Custom Decorating design consultant certification program received completion certificate in -

JC Penney
2007

Harcourt Learning Direct pharmacy technician certification in the -

Harcourt
2000

Skills

  • PPE Guideline Compliance
  • Order Accuracy and Delivery
  • Conflict and Complaint Resolution
  • Food and Beverage Service
  • Customer Service and Rapport
  • Age Verification

Certification

Communication Expert Problem Solving Advanced Project Management Expert Teamwork Expert Artistic Design Advanced Integrity Expert

Timeline

Server

Islamorada Fishing Club
09.2020 - 05.2022

Server

Whale Harbor
06.2019 - 03.2020

Retail Sales Supervisor

Hawks Cay Resort
08.2018 - 11.2018

Construction Supervisor

Fazoli Brothers INC
10.2017 - 06.2018

Design Consultant

JCPenney Custom Decorating
10.2007 - 04.2017

Florida Restaurant & Lodging Association Human Trafficking Awareness certification awarded in -

St

Diploma - undefined

St Augustine Vocational

JCPenney In Home Custom Decorating design consultant certification program received completion certificate in -

JC Penney

Harcourt Learning Direct pharmacy technician certification in the -

Harcourt

Similar Profiles

CREATE PROFILE
Jayme StorySales Consultant