Jayme West
Tremont
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.
Overview
25
25
years of professional experience
Work History
Server
Jacks Cafe
Tremont
11.2015 - Current
- Implemented feedback from customers to improve service quality and menu offerings.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Jacks Cafe
Tremont
11.2015 - Current
- Provide timely service while providing a welcoming atmosphere
- Maintain food safety standards
- Train new servers to ensure continuity of service
Billing Specialist
Canyon MD
05.2013 - 11.2015
- Company Overview: remotely
- Call insurance company for health benefits
- Make payment charts for doctors and input data
- Remotely
Records Management Specialist
HGS - Hinduja Global Solutions
Peoria
09.2011 - 05.2013
- Conducted regular audits of paper and electronic records to ensure compliance with applicable laws and regulations.
- Identified process gaps, determined solutions and implemented updates to drive efficiency improvements.
- Performed basic troubleshooting and maintenance for microfilming, scanning and other office equipment.
Server, Busser, Hostess, Food Prep
Bob Evans
Pekin
07.2004 - 05.2013
- Provide timely service while providing a welcoming atmosphere
- Maintain food safety standards
- Train new employees to ensure continuity of service
- Built customer loyalty
- Prepared checks, itemizing total meal costs and taxes.
- Implemented feedback from customers to improve service quality and menu offerings.
HGS
12.2012 - 05.2013
- Company Overview: IAA Customer Representative
- IAA Customer Representative
Computer Sales Specialist
Caterpillar
East Peoria
07.2008 - 09.2012
- Cleaned shelves, counters and tables to maintain organized store.
- Conducted market research activities to identify new opportunities for business growth.
- Organized store by returning merchandise to proper areas and restocked displays.
Caterpillar
East Peoria
07.2008 - 09.2011
- Company Overview: Computer Sales Specialist
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Handled various internal Communication assignments
- Worked with local suppliers to meet the company's needs of communication equipment
- Managed quality assurance program including on site evaluations, internal audits and customer surveys
- Computer Sales Specialist
HK Production
Mossville
07.2005 - 06.2008
- Company Overview: Logistics - Quality Control Inspector/Administrative Assistant
- Trained all new employees
- Inspect incoming parts and make necessary repairs
- Mastered HK Production computer system
- Prepared scrap reports for ISO audits
- Earned respect and approval from the upper management of HK Production
- Logistics - Quality Control Inspector/Administrative Assistant
Pekin Insurance
Pekin
07.2000 - 07.2002
- Company Overview: Motor Vehicle Records Clerk
- Wrote clue properties and ran credit reports
- Data entry
- Answered incoming phone calls
- Filing
- Motor Vehicle Records Clerk
Education
Bachelor of Science - Healthcare Management
University of Phoenix
12.2023
High School Diploma -
Tremont High School
Tremont, IL12.2000
Skills
- Microsoft windows
- Word
- Works
- PowerPoint
- Excel
- Strong communication skills
- Scheduling
- Maintaining office records
- Patient records administration
- Medical records maintenance
Timeline
Server
Jacks Cafe
11.2015 - Current
Jacks Cafe
11.2015 - Current
Billing Specialist
Canyon MD
05.2013 - 11.2015
HGS
12.2012 - 05.2013
Records Management Specialist
HGS - Hinduja Global Solutions
09.2011 - 05.2013
Computer Sales Specialist
Caterpillar
07.2008 - 09.2012
Caterpillar
07.2008 - 09.2011
HK Production
07.2005 - 06.2008
Server, Busser, Hostess, Food Prep
Bob Evans
07.2004 - 05.2013
Pekin Insurance
07.2000 - 07.2002
Bachelor of Science - Healthcare Management
University of Phoenix
High School Diploma -
Tremont High School