Jayme Zimmer
Redmond
Summary
Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Certified Medical Assistant
High Desert Sports & Spine
Bend
10.2024 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient records using electronic health record systems efficiently.
- Scheduled appointments and coordinated patient follow-ups effectively.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted with scheduling patient appointments and follow-up visits.
Marketing Coordinator
Hospice of Redmond
Redmond
03.2022 - 06.2023
- Proposed internal and external ideas and initiatives to help promote general awareness of company brand.
Medical Assistant
Integrity Wellness, LLC
Redmond
06.2020 - 12.2021
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Medical Assistant
YourCare, LLC
Redmond
07.2019 - 06.2020
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Medical Assistant
Northwest Primary Care Group P. C
Clackamas
11.2017 - 07.2019
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Education
Medical Assistant Program
National Education Center/Bryman
Oakland, OR 08.1990 - 06.1991
Associate of Science - Healthcare management
College of Alameda
Alameda, CA 09.1987 - 05.1989
Skills
- Charting and clinical documentation
- Multi-line phone operations
- Process improvement
- Processes and procedures
- Goal-oriented
- Patient scheduling
- Contract development and management
Timeline
Certified Medical Assistant
High Desert Sports & Spine
10.2024 - Current
Marketing Coordinator
Hospice of Redmond
03.2022 - 06.2023
Medical Assistant
Integrity Wellness, LLC
06.2020 - 12.2021
Medical Assistant
YourCare, LLC
07.2019 - 06.2020
Medical Assistant
Northwest Primary Care Group P. C
11.2017 - 07.2019
Medical Assistant Program
National Education Center/Bryman
08.1990 - 06.1991
Associate of Science - Healthcare management
College of Alameda
09.1987 - 05.1989