Results-driven sales professional known for adaptability and professionalism. Expertise in managing escalated customer situations and delivering exceptional bilingual support, contributing to increased sales and strong client relationships.
Overview
10
10
years of professional experience
Work History
Wholesale Sales Representative
Clay Cooley Dodge
Dallas, TX
11.2025 - Current
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Provided exceptional bilingual support to customers
Wholesale Sales Representative
Dallas Dodge Chrysler Jeep
Dallas, TX
11.2021 - 11.2025
Negotiated pricing and terms with distributors to optimize profit margins and inventory turnover.
Provided superior service to customers by quickly responding to requests, suggestions and concerns.
Negotiated pricing with vendor suppliers to fit customer's budget and generate maximum gross profit.
Increased wholesale sales by developing strong relationships with clients and providing exceptional customer service.
Developed customized presentations tailored to individual clients'' needs, demonstrating the value of our products in solving their unique challenges.
Sales Associate
O'Reilly Auto Parts
Dallas, TX
10.2019 - 06.2021
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Assisted customers in selecting automotive parts, enhancing product knowledge and service quality.