Office ManagerSalespersonCustomer Service Representative
Work Type
Full Time
Location Preference
RemoteOn-Site
Location:
Staten Island, NY
Open to relocation:
No
Important To Me
401k match
28
years of professional experience
Detail-oriented office manager with 16 years of experience in streamlining operations and enhancing productivity. Known for strong organizational skills and effective team collaboration.
Work History
Office Manager
8 Years 5 Months
NewYork Invasion Inc | 01.2010 - 06.2018
Oversaw daily office operations, ensuring efficient workflow and resource allocation.
Managed scheduling and coordination of meetings, optimizing team productivity and collaboration.
Developed and maintained filing systems, improving information retrieval efficiency by 30%.
Coordinated vendor relationships, negotiating contracts to reduce supply costs while maintaining quality.
Streamlined communication channels within teams, promoting transparency and timely information sharing.
Led initiatives for office organization projects, resulting in improved space utilization and employee satisfaction.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Implemented office policies and procedures, enhancing operational effectiveness and compliance.
Trained and mentored new administrative staff, fostering a supportive work environment.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Salesperson
5 Years 5 Months
Robyne's Dream | 03.1990 - 08.1995
Cultivated strong customer relationships to enhance loyalty and repeat business.
Delivered exceptional product knowledge to assist customers in making informed purchasing decisions.
Implemented effective sales strategies that increased product visibility and customer engagement.
Trained new team members on sales techniques and company policies for optimal performance.
Developed promotional materials that effectively communicated product benefits and features to customers.
Monitored competitor activities, adapting strategies to maintain competitive edge in the market.
Worked to build relationships with customers and built potential for additional sales.
Education
Associate of Arts - Merchandising
Fashion Institute of Technology | New York, NY | 06-1999