Detail-oriented professional with a versatile background in customer service and project coordination. Known for effective problem resolution and adaptability in fast-paced environments, ready to support operational success.
Overview
1
1
Language
6
6
years of professional experience
Work History
Assistant
Doodling Pups, LLC
Cottonwood, Arizona
04.2024 - 11.2025
Assisted in daily operations of dog care and grooming services.
Maintained cleanliness and organization of facility and supplies.
Greeted visitors, clients and guests in a professional manner.
Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Assisted in the development of new policies and procedures to improve operational efficiency.
Amazon Associate
Amazon
Phoenix, AZ
09.2021 - 04.2024
Sorted and organized products to streamline packing and shipping processes.
Operated handheld scanners to track inventory and ensure accurate stock levels.
Loaded and unloaded shipments while following safety protocols consistently.
Collaborated with team members to consistently achieve daily operational goals and deadlines.
Followed standard operating procedures for packaging and labeling items accurately.
Participated in training sessions to enhance skills and knowledge of warehouse operations.
Communicated effectively with supervisors regarding inventory discrepancies or issues.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Utilized pallet jacks to facilitate movement of heavy freight loads across the warehouse floor.
Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Assisted in maintaining cleanliness and safety standards in the work area.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Shift Leader/Crew Member Team Leader
Dunkin' Donuts
Peoria, Arizona
07.2019 - 08.2021
Supervised daily operations and maintained service standards during shifts.
Supervised and led employees to maintain productivity and customer service levels.
Trained new team members on procedures and customer service protocols.
Assisted in training new employees on shift operations.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Resolved customer complaints to improve satisfaction and loyalty.
Ensured product quality and freshness through regular inventory checks.
Managed cash register and handled financial transactions accurately.
Delegated tasks and monitored completion to maintain workflow and productivity.
Managed daily workflow and scheduled staff for adequate coverage.
Monitored employee performance for compliance with company policies and to support team development.
Monitored employee performance and provided feedback for improvement.
Implemented health and safety guidelines to ensure a clean environment.
Verified orders to ensure customer satisfaction and quality. for quality and completeness.