Jay'Myah Seabury
Rita's Ice
Drexel Hill,PA
4
years of professional experience
Dedicated server with a strong work ethic and exceptional customer service skills. Experienced in managing multiple tables, ensuring guest satisfaction, and training staff. Committed to enhancing team performance and delivering quality dining experiences.
Work History
Server
1 Year 2 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely service and guest satisfaction.
- Trained new staff on menu offerings and service protocols to enhance team performance.
- Collaborated with kitchen staff to coordinate orders and maintain food quality standards.
Team Treat/shift Manger
4 Years 6 Months- Trained staff on product knowledge and operational procedures to enhance team performance.
- Resolved customer complaints promptly, enhancing overall customer experience and loyalty.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
Sales Associate
1 Year 7 Months- Navigated high-pressure situations while maintaining productivity.
- Collaborated with team members to achieve project goals.
- Quickly absorbed new information to enhance performance.
- Provided assistance and direction to teammates during projects.
- Engaged in ongoing education to enhance professional skills.
Wendy's Crew Member
11 Months- Assisted in training new crew members on operational procedures and customer service best practices.
- Operated kitchen equipment efficiently to prepare quality food items according to company standards.
- Maintained cleanliness of kitchen, counter, and dining areas by regularly cleaning and sanitizing surfaces.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
High School Diploma
Skills
Exceptional customer service
Guest engagement
Cash handling
Food safety management
Team collaboration
Workplace professionalism
Professional appearance
Timeline
Server
Turning Point
08.2025 - CurrentRead More
Sales Associate
Kohls / Sephora
11.2024 - 06.2026Read More
Wendy's Crew Member
Wendys
12.2022 - 11.2023Read More
Team Treat/shift Manger
Rita's Ice
04.2022 - CurrentRead More
Academy Park
High School Diploma
Read More