Jayne Naef
Allentown,PA
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
31
31
years of professional experience
Work History
Front Desk Receptionist
Mack Truck
08.2022 - 03.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
- Coordinated meeting room reservations and set-up requirements for various events or conferences held onsite.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Shipping Clerk
VersaCold Logistics
06.2013 - 09.2022
- Review vendor orders, attach orders to truck ID, reallocate and adjust stock, clear shorts, monitor workflow in multiple warehouses, correct pick locations, post hourly reports, prepare bills of lading, assist in inventory and transportation departments.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Handled day-to-day shipping and receiving overseeing more than 5000 packages per day.
Machine Operator
East Penn Manufacturing
12.2009 - 04.2013
- Lug press operator- wire operator, operate press machine, enter correct codes, adjust traverse, brake and drag speeds, complete work order paperwork accurately, trained in booster cable, soldering, assembly departments
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Utilized Lean Manufacturing principles to identify areas for process improvement and increased efficiency.
- Managed and monitored processes and machine systems by observing readings on control boards.
Operations Supervisor
Airborne Express / DHL
09.1993 - 04.2009
- Held nightly startup meeting, completed area recap reports , AM board meeting reports
- Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Spearheaded change management initiatives that facilitated seamless integration during mergers or acquisitions.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Parkland High School
Allentown, PA06.1979
Skills
- Guest Relations
- Clerical Support
- Time Management
- Listening Skills
- Verbal and written communication
- Oral and writing communication
- Sensitive information handling
- Administrative Support
Languages
Spanish
Limited Working
Timeline
Front Desk Receptionist
Mack Truck
08.2022 - 03.2024
Shipping Clerk
VersaCold Logistics
06.2013 - 09.2022
Machine Operator
East Penn Manufacturing
12.2009 - 04.2013
Operations Supervisor
Airborne Express / DHL
09.1993 - 04.2009
High School Diploma -
Parkland High School
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