JAYNE PEPPER

I started out as a part-time Cashier but after a tremendous amount of hard work in less than one year I was promoted to a Sales Specialist in the Kitchen department and offered full time. I was promoted to Pro Account Sales Associate in December 2023.

• I used my outgoing personality to build strong relationships with key customers, encouraging repeat business and sold just over half a million dollars for Home Depot in 2024.
• As a Sales Specialist greet customers and asked open-ended questions to assess their needs and wants. From there I recommend home services that Home Depot provides to best fit the need and want of the customer.
• I also sell appliances, which involves much more then just selling products or services. I coordinate smooth deliveries by working with customers and our delivery/installation team to align schedules for delivery. Also, I became very good at resolving customer issues by working closely with manufacturers, vendors, and the third part company we hire for our delivery.

• As a Meat Clerk I had many jobs and tasks to do each day.
• I weighed and wrapped beef, chicken, and other meat products for customers to purchase.
• I stayed efficient and productive by using slow periods to stock supplies, to fill holes in our service cases, and keep our work space clean and organized.
• I prevented spoilage by continuously rotating products and check dates on every product to ensure the customer received the highest quality products.
• Twice weekly I would do a deep clean of the whole department. While everyday I would clean up the meat cutting room after the butchers were done cutting for the day and thoroughly disinfect it.
• I always met the customers needs with fast, friendly and knowledgeable service with a smile.

• As a bartender not only did I make the customers their drinks and food but I also engaged the customers with warm conversation, built bar loyalty, and over time built relationships and friendships with regulars which brought in repeat business.
• Operating POS systems to correctly manage customers bar tabs insured correct and accurate tabs to each customer.
• Constantly handling cash and credit card transactions while also keeping track of all customer copy receipts.
• I balanced the cash drawer at the beginning and end of each shift and cashed out my tips at the end of my shift.
• Bartenders were in charge of also making food for the customer using everything from the fryer to make wings and fry’s to making fresh hamburgers and Coney dogs on the flat top grill. Each day I would decide on a different food and drink special.

• My main jobs were to
• Assist customers with check-in, product purchases, and bed setup.
• To clean and sanitized each bed and all equipment between clients.
• At the beginning and end of each shift I was responsible for balancing out my cash drawer and keeping track of all credit card receipts.
• Helping customers with their individual tanning needs, including applying sales skills to explain tanning packages, memberships, tanning products and pricing that best suits the customer while driving sales.
• Once a week I was responsible for maintaining supply inventory and reported shortages to management.