Joy Macaoay
Portsmouth,VA
Summary
Adept at fostering customer relationships and enhancing sales, my tenure at The Home Depot Inc equipped me with key skills in customer relationship management and product education. Leveraging teamwork and a knack for conflict resolution, I consistently met deadlines, contributing to a notable increase in customer satisfaction and sales metrics.
Overview
31
31
years of professional experience
Work History
Pro Account Sales Associate
The Home Depot Inc
Chesapeake, VA
11.1993 - Current
- Developed trusting relationships with customers by making personal connections.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Placed special orders or called other stores to find desired items.
- Processed transactions using a point-of-sale system.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
Associate of Applied Science - Accounting
Union County College
Cranford, NJ06-1987
Cosmetology - Cosmetology
Linden Vocational School
Linden, NJ06-1985
Skills
- Customer relationship management
- Product education
- Time management
- Sales techniques
- Inventory management
- Conflict resolution
- Reliable and punctual
- POS system operation
- Teamwork and collaboration
Timeline
Pro Account Sales Associate
The Home Depot Inc
11.1993 - Current
Associate of Applied Science - Accounting
Union County College
Cosmetology - Cosmetology
Linden Vocational School