Jayodya Hirimbura Gamage
301 N Greenville Ave, Aprt 107,Allen
Summary
Dynamic professional with proven team leadership and problem-solving skills, honed at Taco Bell. Experienced in document workflow and report preparation, with a strong background in insurance analysis at Ceylinco General Insurance Limited. Committed to enhancing operational efficiency and customer satisfaction through effective communication and meticulous attention to detail.
Overview
3
3
years of professional experience
Work History
Shift Leader
Taco Bell
01.2025 - Current
- Led team in fast-paced environment, ensuring efficient service and customer satisfaction.
- Trained new staff on operational procedures and food safety standards.
- Managed cash register operations, processing transactions accurately and efficiently.
- Ringing up Purchases and provide customer's with the information on payable amounts.
Insurance Assistant
Aia Insurance
06.2024 - 10.2024
- Processed insurance applications efficiently, ensuring accuracy and compliance with company policies.
- Assisted in policy renewals, enhancing client retention through timely communication and follow-up.
- Coordinated documentation for claims processing, minimizing delays and improving customer satisfaction.
- Managed scheduling of appointments for clients, optimizing workflow for the insurance team.
Insurance Analyst
Ceylinco General Insurance Limited
04.2023 - 10.2023
- Analyzed insurance claims to ensure compliance with policy guidelines and regulatory standards.
- Assisted in the development of risk assessment models to enhance underwriting accuracy.
- Collaborated with cross-functional teams to streamline data collection processes for claims processing.
- Reviewed policy documents for inconsistencies and recommended revisions to improve clarity.
Junior Secretary
Sampath Bank Sri Lanka
06.2022 - 02.2023
- Managed daily correspondence and maintained organized filing systems to ensure efficient office operations.
- Assisted in scheduling appointments and coordinating meetings for department staff, facilitating smooth communication.
- Processed documents and prepared reports using Microsoft Office Suite, enhancing workflow efficiency.
- Supported the preparation of presentations and materials for internal meetings, contributing to effective team collaboration.
Education
Associate of Science - Accounting And Finance
Collin College
McKinney, TX01-2028
High School Diploma -
Yasodara Vidyalaya
Colombo, Sri Lanka03-2022
Diploma - Information Technology
ESoft Metro Campus
Sri Lanka07-2019
Skills
- Team leadership
- Problem-solving
- Report preparation
- Underwriting
- Document workflow
- Cash handling
- Maintaining records
- Document preparation
- IT knowledge
Languages
English
Full Professional
Sinhala
Native or Bilingual
Timeline
Shift Leader
Taco Bell
01.2025 - Current
Insurance Assistant
Aia Insurance
06.2024 - 10.2024
Insurance Analyst
Ceylinco General Insurance Limited
04.2023 - 10.2023
Junior Secretary
Sampath Bank Sri Lanka
06.2022 - 02.2023
Associate of Science - Accounting And Finance
Collin College
High School Diploma -
Yasodara Vidyalaya
Diploma - Information Technology
ESoft Metro Campus
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