Jayon D'avanzo
Frisco
Summary
Sales Associate with 5+ years of experience in retail operations, legal support, and event consulting. I have strong communication, time-management, and documentation skills to improve customer experiences. I also have experience in training team members.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Dillard's, Inc.
Frisco, TX
10.2024 - Current
- Provided customer service and was involved in training new team members.
- Worked with departments across the store including marketing and project management, in developing new ideas, initiatives, products, and services.
- Attended meetings leading to the adoption of an action plan by the team.
Founder
Legal Aid Delivery Service
Gretna, LA
01.2024 - Current
- Established strategic partnerships with community organizations to enhance service delivery and outreach efforts.
- Streamlined case management processes, enhancing efficiency in service delivery and client follow-up.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Event Consultant
Main Event
Plano, TX
04.2024 - 09.2024
- Dynamic and results-oriented event consultant with a proven track record of successfully planning and executing a wide range of events.
- Experienced in collaborating with clients to deliver memorable and impactful events that meet their objectives and exceed expectations.
- Seeking opportunities to leverage expertise in event planning, organization, and execution to contribute to the success of a diverse range of events.
Sales Associate/Loss Prevention
Ross Dress for Less
Harvey, LA
08.2023 - 03.2024
- Provided exceptional customer service and assist shoppers with product selection.
- Processed transactions accurately and efficiently at the checkout.
- Monitor and prevent theft by observing customer behavior and implementing loss prevention strategies.
- Collaborate with store management and security team to ensure a safe shopping environment.
- Stay up-to-date on store policies and procedures.
Legal Assistant/Clerk
Rousell Law Firm LLC
Gretna, LA
06.2023 - 03.2024
- Assist attorneys in preparing correspondence.
- Maintain and organize legal files and documents.
- Schedule appointments and manage attorney calendars.
- Communicate with clients, courts, and other parties.
- Manage office tasks and administrative duties.
- Maintain confidentiality and submit legal pleadings to district courts for attorneys.
Front of House Associate
Chick-fil-A
Harvey, LA
10.2021 - 04.2023
- Greeted customers with a friendly and welcoming attitude.
- Processed customer orders accurately and efficiently.
- Ensured order accuracy and quality control.
- Processed payments and handle cash transactions.
- Provided exceptional customer service and address customer needs and concerns.
- Followed food safety and hygiene standards.
- Collaborated with team members to ensure smooth operations.
Education
High School -
Jesuit Catholic High School
New Orleans, LA05.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Multi-tasking strength
- Reliable and punctual
Certification
- Licensed Certified All-Lines Claim Adjuster - July 2025
- Certified Electrician Apprentice
Timeline
Sales Associate
Dillard's, Inc.
10.2024 - Current
Event Consultant
Main Event
04.2024 - 09.2024
Founder
Legal Aid Delivery Service
01.2024 - Current
Sales Associate/Loss Prevention
Ross Dress for Less
08.2023 - 03.2024
Legal Assistant/Clerk
Rousell Law Firm LLC
06.2023 - 03.2024
Front of House Associate
Chick-fil-A
10.2021 - 04.2023
High School -
Jesuit Catholic High School