Jayqwuan Franklin
Summary
Dedicated food runner with a focus on timely delivery and order accuracy. Known for ensuring food safety and cleanliness, consistently enhancing guest satisfaction. Adaptable professional skilled in customer service and food safety. Known for strong attention to detail and timely delivery, with a commitment to cleanliness and high-quality food presentation.
Overview
4
4
years of professional experience
Work History
Food Runner
Bartolotta Restaurants
Milwaukee
05.2026 - Current
- Delivered food promptly, enhancing guest satisfaction and service efficiency.
- Monitored food presentation, ensuring high quality and visual appeal for guests.
- Responded to guest inquiries and requests promptly and courteously.
- Verified order accuracy before leaving kitchen, preventing mistakes and ensuring guest satisfaction.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Server Assistant/Food Runner
Milwaukee Repertory Theater
Milwaukee
11.2025 - Current
- Supported servers in delivering food and beverage service for theater performances, enhancing guest experience.
- Coordinated with kitchen staff for timely food delivery, ensuring patrons received meals promptly.
- Organized dining supplies and equipment for efficient service flow.
- Anticipated guest needs and relayed requests to serving staff, improving overall service responsiveness.
- Supported event setup and breakdown for special theater occasions.
Busser/Cashier
Potawatomi Hotel & Casino
Milwaukee
02.2025 - 02.2026
- Cleared and set tables quickly for incoming guests in dining areas.
- Assisted servers by delivering food and drinks promptly to Bingo area.
- Maintained cleanliness of dining room, ensuring a welcoming atmosphere.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Supported team members during busy shifts to enhance overall service flow.
- Organized dining supplies, including napkins and utensils, for efficient service.
Dishwasher
Potawatomi Hotel & Casino
Milwaukee
09.2024 - 02.2025
- Ensured cleanliness of dishes and utensils in fast-paced kitchen environment to support efficient operations.
- Operated industrial dishwashing machines efficiently to ensure proper sanitation.
- Sorted and organized clean dishes for quick access by kitchen staff, enhancing workflow during peak times.
- Assisted in maintaining kitchen safety and hygiene standards during shifts.
- Coordinated with team members to balance dishwashing tasks, contributing to a streamlined kitchen operation.
- Communicated with kitchen staff to prioritize cleaning tasks during peak hours.
Custodian
Stratus Industries
Milwaukee
01.2024 - 09.2024
- Maintained cleanliness in work areas and common spaces throughout facility.
- Operated cleaning equipment including floor scrubbers and vacuums effectively.
- Disposed of waste and recyclables according to company guidelines.
- Restocked supplies such as paper towels and soap in restrooms regularly.
- Assisted in setting up event spaces for meetings and gatherings.
- Reported maintenance issues to management promptly for resolution.
Dishwasher
Next Door Foundation
Milwaukee
09.2023 - 11.2023
- Ensured cleanliness of dishes and utensils in fast-paced kitchen environment, supporting food safety and hygiene.
- Operated industrial dishwashing machines to uphold sanitation standards and support kitchen operations.
- Sorted and organized clean dishes for easy access by kitchen staff.
- Supported kitchen safety and hygiene standards during shifts, contributing to overall cleanliness and compliance.
- Collaborated with team members to manage dishwashing workload effectively.
Stocker
Party City
Milwaukee
06.2022 - 07.2022
- Stocked seasonal merchandise to enhance customer availability.
- Organized backroom inventory for streamlined access and quicker restocking.
- Assisted customers in locating products throughout the store.
- Maintained cleanliness of aisles and stock areas for safety compliance.
- Collaborated with team members to create impactful product displays and promotions.
- Followed safety guidelines while handling merchandise and equipment.
Education
High School Diploma -
Milwaukee Information of Technology
2525 N. Sherman Blvd09-2023
Skills
- Food safety
- Order accuracy
- Timely delivery
- Food presentation
- Menu knowledge
- Table bussing
- Cleanliness
- Attention to detail
- Customer service
- Adaptability to feedback
Timeline
Food Runner
Bartolotta Restaurants
05.2026 - Current
Server Assistant/Food Runner
Milwaukee Repertory Theater
11.2025 - Current
Busser/Cashier
Potawatomi Hotel & Casino
02.2025 - 02.2026
Dishwasher
Potawatomi Hotel & Casino
09.2024 - 02.2025
Custodian
Stratus Industries
01.2024 - 09.2024
Dishwasher
Next Door Foundation
09.2023 - 11.2023
Stocker
Party City
06.2022 - 07.2022
High School Diploma -
Milwaukee Information of Technology