Jaysa Palomo
Oakley,CA
Summary
Versatile and motivated professional with proven experience in customer service, problem-solving, and team collaboration. Recognized for being dependable, adaptable, and quick to learn new skillswhile taking initiative. Strong ability to manage responsibilities with attention to detail while maitaining a positive, supportive attitude. Commited to delivering excellent results and contributing to the overall success of the team and organization.
Overview
6
6
years of professional experience
Work History
Client Service Representative
Lone Tree Animal Care
09.2024 - Current
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Preschool Teacher
Sunshine House
04.2022 - 08.2024
- Instructed and supervised 12 students between the ages of 2–5.
- Developed and implemented interactive lesson plans based on age-appropriate curriculum.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Maintained organized, fun and interactive classroom to help children feel safe.
Medical Receptionist
Aspen Surgery Center
05.2021 - 06.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
Host/Server
BJ’s Restaurant & Brewhouse
06.2019 - 04.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Phlebotomy Technician License -
Contra Costa Medical Career College
Antioch, CA01-2020
High School Diploma - undefined
Freedom High School
Oakley, CA01.2019
Skills
- Customer Service
- Strong Communication Skills
- Computer Proficiency
- Problem Solving
- Organization & Multitasking
- Teamwork & Collaboration
- Attention to detail
- Strong work ethic
Timeline
Client Service Representative
Lone Tree Animal Care
09.2024 - Current
Preschool Teacher
Sunshine House
04.2022 - 08.2024
Medical Receptionist
Aspen Surgery Center
05.2021 - 06.2022
Host/Server
BJ’s Restaurant & Brewhouse
06.2019 - 04.2021
High School Diploma - undefined
Freedom High School
Phlebotomy Technician License -
Contra Costa Medical Career College
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