Jayshree Patel
Lincoln Park,NJ
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
31
31
years of professional experience
Work History
Regional Pharmacy Leader
Rite Aid Corp
, NJ
08.2006 - 02.2024
- Developed and implemented strategies to improve team performance and productivity.
- Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
- Ensured compliance with organizational policies and procedures.
- Maintained up-to-date knowledge of industry trends in order to apply best practices.
- Established clear roles, responsibilities, expectations, timelines, resources., for team projects.
- Created detailed reports on employee performance metrics for senior leadership review.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Directed the recruitment process for new employees, including interviewing and selecting candidates.
Area Transition Lead on Assignment
Walgreen's Pharmacy
, NY
05.2019 - 02.2020
- Acted as a conversion and optimization expert for Walgreen stores in the NYC/Long Island regions
- Facilitated reviews of the conversion playbook, arranged T-minus weekly call decks, reported issues related to the transition process, and monitored eLearning completion
- Responsible to oversee non-converted Walgreens stores, both front-end and pharmacy business, as an interim DM
Pharmacy District Manager
Walgreens
, NJ
03.2018 - 05.2019
- Coordinated with district team members to ensure compliance with company policies and procedures.
- Provided guidance on inventory management, drug ordering, staffing and scheduling.
- Monitored performance of all stores in the region to ensure maximum efficiency.
- Conducted regular store visits to evaluate operations, identify areas for improvement, and provide feedback.
- Investigated customer complaints, resolved issues, and reported findings to senior leadership team.
Pharmacy Manager
Rite Aid
, NY/NJ
06.1993 - 08.2006
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
- Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
- Reviewed prescriptions for accuracy prior to filling to ensure patient safety.
- Provided professional consultation services on drug therapy options for patients.
- Ensured that all prescription information was accurately entered into computer system for billing purposes.
- Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
- Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
Education
MBA - Business
Saint Peter's University
Jersey City, NJBachelor of Science - Pharmacy
L.M. College of Pharmacy
India Skills
- Quality Assurance Controls
- Incidents Management
- Training and Mentoring
- Goal-Oriented
- Process Monitoring and Improvement
- Complex Problem-Solving
- Recruitment and Hiring
Timeline
Area Transition Lead on Assignment
Walgreen's Pharmacy
05.2019 - 02.2020
Pharmacy District Manager
Walgreens
03.2018 - 05.2019
Regional Pharmacy Leader
Rite Aid Corp
08.2006 - 02.2024
Pharmacy Manager
Rite Aid
06.1993 - 08.2006
MBA - Business
Saint Peter's University
Bachelor of Science - Pharmacy
L.M. College of Pharmacy