Jayson Dinglasan
Menlo Park,CA
Summary
Dynamic customer service representative at Sutherland Global Service, adept at resolving complaints with empathy to enhance customer loyalty. Skilled in multitasking and active listening, I foster teamwork and collaboration while ensuring high-quality standards in manufacturing as a technician at Onanon Inc.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Sutherland Global Service
11.2016 - 12.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Caregiver
08.2019 - 08.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Burger Inn
Small Business Owners
12.2020 - 11.2021
- Worked well in a team setting, providing support and guidance.
- worked in the kitchen for 1 year.
Manufacturing Technician
Onanon Inc
04.2024 - 07.2025
- Made sure that products were produced on time and are of good quality.
- Assembled and tested parts and components to meet safety and performance standards.
Education
No Degree - Hotel And Restaurant Services
Philippine Women University
Tarlac City04-2016
Skills
- Multitasking
- Active listening
- Teamwork
- Teamwork and collaboration
Timeline
Manufacturing Technician
Onanon Inc
04.2024 - 07.2025
Burger Inn
Small Business Owners
12.2020 - 11.2021
Caregiver
08.2019 - 08.2020
Customer Service Representative
Sutherland Global Service
11.2016 - 12.2019
No Degree - Hotel And Restaurant Services
Philippine Women University
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