Jayson Monzon
Apple Valley,CA
Summary
Dynamic Sales Associate with proven expertise at El Rancho Animal Feed Store, excelling in customer service and problem-solving. Enhanced customer satisfaction through tailored product recommendations and effective inventory management. Recognized for fostering strong customer relationships, leading to increased repeat business and a visually appealing store environment. Skilled in training new staff to ensure consistent service excellence.
Overview
3
3
years of professional experience
Work History
Sales Associates
El Rancho Animal Feed Store
2022.09 - Current
- Assisted customers in selecting appropriate animal feed and supplies.
- Maintained inventory levels through regular stock checks and restocking efforts.
- Operated point-of-sale system to process transactions efficiently.
- Provided product knowledge and recommendations to enhance customer experience.
- Addressed customer inquiries and concerns to guarantee satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Education
High School Diploma -
Taylion Academy
Victorville, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Commercial drivers license
- Forklift/ tractor operator
Additional Information
Heavy haul truck operator
Bobtail truck operator
53 foot trailer operator
Forklift operator
Languages
Latin
Full Professional
Timeline
Sales Associates
El Rancho Animal Feed Store
2022.09 - Current
High School Diploma -
Taylion Academy