Jayson Rice
Huntsville,Alabama
Summary
PHR certified human resources professional with 11 years of experience in designing and administering recruitment, onboarding, and compensation plans. Proven ability to enhance HR processes and improve employee satisfaction. Seeking to leverage expertise in a dynamic HR management role within a reputable organization.
Overview
8
8
years of professional experience
Work History
Patient Access Representative Lead
Huntsville Family Health Center
Huntsville, AL
01.2024 - Current
- Welcome and direct patients
- Field patient questions
- Assist patient complaints and feedback
- Supervise patient intake procedures
- Collect and verify patient information and insurance coverage
- Collecting fees
- Processing claims and verifying the insurance
- Utilizes scanners, computers, and card processors
- Operating on Phressia and Athena systems
- Training new hires
Apprentice Funeral Director/Embalmer/Event Coordinator
Serenity Funeral Home
10.2019 - Current
- Performing various tasks, including placing the casket in the funeral parlor or chapel before services
- Organizing flower arrangements and lighting around the casket
- Escorting mourners during viewings and services
- Closing the casket, and storing funeral equipment after services are completed
- Travel when needed
- Removals
- Office work including all operational programs and software
- Office Manager/training new hires
- Creating Vital Statistics in the EVERS system for decedent’s to be processed and picked up after payment
Certified Test Technician
Benchmark Electronics
Huntsville, AL
11.2023 - 01.2024
- Performs debug and test assemblies to component level, as able, utilizing block diagrams and schematics
- Performs tester maintenance and upkeep
- Troubleshoots operator problems successfully, works with leadership on training and process improvements
- Provides training and ongoing support to the Test operators
- Communicates problems to Test Engineer and/or leader
- Assists in performing experiments for failure analysis and root cause analysis
- Recommends additional equipment needs to leadership and/or Test Engineers for the product debug areas
- Participates in Lean, Six Sigma, and Kaizen continuous improvement activities
- Complies and follows all company security policies and procedures
- Performs other duties and responsibilities as assigned
- Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action
- Builds productive internal/external working relationships
- Developing professional expertise, applies company policies and procedures to resolve a variety of issues
- Normally receives general instructions on routine work, detailed instructions on new projects or assignments
Patient Access Representative
Huntsville Hospital
Huntsville, AL
08.2017 - 10.2023
- Enter patient information into databases and maintain accurate records and creating records for EVERS
- Relay information to relevant staff members
- Inform patients and their caregivers of hospital procedures, policies, and protocols
- Provide patients with billing and payment information
- Deal with patient questions, concerns, and issues
- Utilizes card processors, computers, scanners, and etcetera
- Schedules appointments, collect patient financial responsibility and prepare patient charts
On-site Coordinator/Recruiter/Staffing Specialist
Labor Source Staffing Agency
Huntsville, AL
07.2022 - 04.2023
- Serve as key resource for members to creatively solve and elevate operational challenges during the planning process and day-of the onsite
- Provide outstanding service to our members and internal constituents such as faculty, account management, and marketing
- Work with manager to analyze onsite trends, reporting on demand and current presenter capacity
- Process background checks through One Source Background Check Company
- Partner with all hiring managers to ensure consistent application of HR policies and procedures
- Communicate needs proactively with management to seek, develop and integrate solutions for process improvements
- Coordinate with other HR team members in areas such as compensation and benefits, Team Member Relations, and training and development
- Take ownership of headcount management and recruitment KPI’s
- Work closely with on-boarding team on the coordination and facilitation of new hire orientations to ensure the best on-boarding experience for new team members
- Performs other related duties as assigned by the department
- Provides day-to-day administrative support to the Global Recruiting Program Director/Operations Director and Recruiters
- Sources and screens candidates for high priority initiatives
- Schedule interviews and any associated travel providing a professional itinerary
- Generate offer letters for all recruiters
- Develop PowerPoint presentations for special initiatives or events, education, and campus
Screening Specialist
Coast Personnel
Huntsville, AL
01.2022 - 07.2022
- Work collaboratively with the Coast Personnel Screening Team and central office employees to process volunteer applications and provide additional support as needed
- Process volunteer applications including mentors, board members, program coordinators and all other volunteers
- Complete high quality reference checks by telephone, mail, and email
- Process background checks through One Source Background Check Company
- Data entry and implementation of all records and updates in Database Spreadsheet
- Provide screening and overall support as needed for our Regional Coordinators and Program Coordinators
- Knowledge and implementation of the Elements of Effective Practice
- Knowledge and implementation of the Coast Personnel Policies and Procedures
- Daily communication with the screening staff to provide efficient, effective work practices and processes
- Assist with all incoming calls to the Central Office
- Other duties as assigned
Learning Ambassador
Amazon
Tanner, AL
10.2021 - 03.2022
- Responsible for training new hires on different tasks of inbound areas
- Training employees to scan properly
- Utilize time management day-to-day operations
- Operates computers and work on many different programs
HR Coordinator/Access Control Clerk
Redstone Arsenal
Phoenix
02.2020 - 06.2021
- Scheduled interviews for candidates across 15 roles
- Managed and administered 100% of pre-employment assessments to prospective candidates
- Assisted with new employee on-boarding, and ensured all pre-employment forms were completed within 72 hours
- Collected feedback after final round interviews, and put together comprehensive compensation packages for prospective hires
- Maintained all badge card credentials, visitor logs, and create access photo identification badges for civilian personnel
- Utilizing the OnGuard database; process VAR (Visit Authorization Request) through JPAS (Joint Personnel Adjudication System) for frequent visitors
- Make reports to the Redstone Police in the event of an emergency or disturbance. Ensure compliance with the Receptionist/Clerk's instructions
- Protects Personal Identifiable Information (PII) while maintaining an access control database
Education
MBA - Business Administration
Jack Welch’s Management Institute
12.2021
Bachelor’s - Business Administration/Business Management
Strayer University
09.2017
Certificate - Barbering
J.F. Drake State Technical and Community College
05.2006
Skills
- Human Resources expertise
Timeline
Patient Access Representative Lead
Huntsville Family Health Center
01.2024 - Current
Certified Test Technician
Benchmark Electronics
11.2023 - 01.2024
On-site Coordinator/Recruiter/Staffing Specialist
Labor Source Staffing Agency
07.2022 - 04.2023
Screening Specialist
Coast Personnel
01.2022 - 07.2022
Learning Ambassador
Amazon
10.2021 - 03.2022
HR Coordinator/Access Control Clerk
Redstone Arsenal
02.2020 - 06.2021
Apprentice Funeral Director/Embalmer/Event Coordinator
Serenity Funeral Home
10.2019 - Current
Patient Access Representative
Huntsville Hospital
08.2017 - 10.2023
MBA - Business Administration
Jack Welch’s Management Institute
Bachelor’s - Business Administration/Business Management
Strayer University
Certificate - Barbering
J.F. Drake State Technical and Community College