Jayson Thompson
Jacksonville,FL
Summary
Customer-focused Store Associate with a strong background in service delivery and team collaboration. Enhances customer experiences while addressing product needs and ensuring an organized environment. Skilled in fostering teamwork and building relationships, leveraging analytical thinking and creativity to solve problems in fast-paced settings.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Store Associate
The UPS Store Inc.
Jacksonville, Florida
09.2025 - Current
- Provided exceptional customer service by addressing concerns and questions effectively.
- Interacted with customers positively, delivering professional and courteous support for sales and service needs.
- Guided customers through packaging and shipping options, enhancing their experience and resolving inquiries.
- Utilized retail software for efficient order processing and accurate inventory management.
- Maintained a clean and organized store environment for customer satisfaction.
Basketball game staff
The Boys and Girls Club
Jacksonville, Florida
02.2024 - Current
- Developed and led engaging activities for youth in after-school programs, fostering creativity and teamwork.
- Mentored younger members to enhance social interactions and develop essential life skills.
- Managed safe and efficient serving of customer foods.
- Handled customer transactions by accurately processing payments and issuing receipts.
- Coordinated community events and outreach initiatives to strengthen team engagement.
Education
High School Diploma -
Baldwin Middle Senior High School
Jacksonville, FL05-2027
Skills
- Customer service
- Inventory management proficiency
- Store organization
- Sales support
- Product support
- Store safety
- Stock evaluation
- Youth engagement
- Team building
- Team collaboration
- Effective communication
- Customer rapport
- Conflict resolution
Languages
English
Native/ Bilingual
Certification
- Florida ready to work credential
Timeline
Store Associate
The UPS Store Inc.
09.2025 - Current
Basketball game staff
The Boys and Girls Club
02.2024 - Current
High School Diploma -
Baldwin Middle Senior High School