JAYSON TOUSSAINT
Brooklyn
Summary
Dynamic and detail-oriented professional with extensive experience as a Shopper at Instacart, excelling in order accuracy and inventory management. Proven ability to navigate local routes efficiently while maintaining safety compliance and fostering positive customer relationships. Committed to delivering high-quality service and enhancing customer satisfaction through effective communication and problem-solving skills.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
Work History
Shopper
Instacart
San Francisco
12.2023 - Current
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Completed pickup and shopping orders for customers within local area.
- Recognized security risks to properly handle situations.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Food Delivery Driver
DoorDash
Brooklyn
06.2022 - Current
- Participated in training sessions on customer service and food safety, applying learned principles to daily delivery operations.
- Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Navigated local streets and highways with ease using GPS system.
- Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
Food Delivery Driver
Uber Eats
San Francisco
05.2018 - Current
- Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Navigated local streets and highways with ease using GPS system.
- Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
- Maintained positive relationships with customers to promote further business opportunities.
- Delivered fresh food to customers across local area.
Home Health Aide
New millennium NY inc.
Queens
03.2023 - 10.2023
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Planned optimal meals based on established nutritional plans.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Education
International Art Business
Wingate Campus
Brooklyn, NYSkills
- Order accuracy
- Inventory management
- Route optimization
- Safety compliance
- Attention to detail
- Traffic navigation
- Safety awareness
- Returns and exchanges
References
References available upon request.
Timeline
Shopper
Instacart
12.2023 - Current
Home Health Aide
New millennium NY inc.
03.2023 - 10.2023
Food Delivery Driver
DoorDash
06.2022 - Current
Food Delivery Driver
Uber Eats
05.2018 - Current
International Art Business
Wingate Campus