Summary
Overview
Work History
Education
Skills
Love helping people. Takes 2 seconds to make a person's heart smile!
Timeline
Generic
Dorri Neville

Dorri Neville

Retail~Customer Service
Newton ,NJ

Summary

Motivated retail clerk with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Shopper

Shop Rite Food Market
Warwick, NY
11.2019 - Current
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Stay At Home Mom

Home
Hawthorne, NJ
04.2006 - Current

I worked only when my child was in school. I took Summers off to be home and raise my child until they were of legal state age to get home from school on their own.

Deli Clerk

Acme Fresh Market
Midland Park, NJ
06.2016 - 02.2019
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned other teammates' work tasks to train as backup.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Prepared salads, soups and sandwiches for customers.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Deli Clerk

A&P Supermarket
Midland Park, NJ
03.2015 - 06.2016
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned other teammates' work tasks to train as backup.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Observed customer purchases in line and differentiated between standard portions.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Prepared salads, soups and sandwiches for customers.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Waitress~Hostess

Shoney's Restaurant
Asheboro, NC
04.2006

Education

No Degree - Art

Hawthorne High School
Hawthorne, NJ
05.2001 -

Skills

    Reliable, Fast, Accurate

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Love helping people. Takes 2 seconds to make a person's heart smile!

 I like knowing even the smallest effort can make a change in a person's day. My tiny effort may be the only thing to brighten up a person's day. I stayed with shopping for people due to COVID and knowing so many of my customers were elderly & many sick. Many who could not do their own grocery shopping or were too afraid to come to the grocery store. I knew if my Mom was still alive she herself would have used this service, since she was sick with cancer. 

 I greet all customers with a smile and assist them in any way I can all the time. 

Timeline

Shopper

Shop Rite Food Market
11.2019 - Current

Deli Clerk

Acme Fresh Market
06.2016 - 02.2019

Deli Clerk

A&P Supermarket
03.2015 - 06.2016

Stay At Home Mom

Home
04.2006 - Current

Waitress~Hostess

Shoney's Restaurant
04.2006

No Degree - Art

Hawthorne High School
05.2001 -
Dorri NevilleRetail~Customer Service