Jaythan Marsh
McMinnville,TN
Summary
Proven educator and coach with a track record of fostering strong relationships and enhancing team performance at Cumberland University. Skilled in customer service and teamwork, adept at creating supportive environments that promote academic and athletic growth. Demonstrates exceptional time management and relationship-building abilities, contributing to significant improvements in client satisfaction and team cohesion. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
7
7
years of professional experience
Work History
Teacher
Cannon County Middle School
2023.10 - 2024.05
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Tight End Coach
Cumberland University
2022.01 - 2023.04
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Through networking, created a fundraiser and updated the player's lounge for the football team.
- Fostered many relationships with families and players through recruitment process.
Customer Service Associate, Lumber Department
Lowe's
2022.04 - 2022.08
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Service Associate
Supreme Building Supply
2017.05 - 2018.05
- Effectively answered questions about products and services.
- Addressed customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Balanced multiple priorities effectively while maintaining a keen focus on delivering exceptional customer experiences consistently.
Education
Bachelor of Science - Kinesiology
Cumberland University
Lebanon, TN05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Relationship Building
- Flexible Schedule
- Client Service
- Meeting deadlines
- Adapt to diverse groups
- Professional Demeanor
Timeline
Teacher
Cannon County Middle School
2023.10 - 2024.05
Customer Service Associate, Lumber Department
Lowe's
2022.04 - 2022.08
Tight End Coach
Cumberland University
2022.01 - 2023.04
Service Associate
Supreme Building Supply
2017.05 - 2018.05
Bachelor of Science - Kinesiology
Cumberland University
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