Jayvawn Birdsong
Indianapolis,IN
Summary
Versatile and dedicated, with a proven track record at Juicy Seafood, I excel in customer service and complex problem-solving. Demonstrating reliability and a strong work ethic, I enhanced team efficiency and customer satisfaction. My expertise spans from precise cash handling to fostering collaborative team environments, contributing significantly to operational success.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
5
5
years of professional experience
Work History
Cashier/Host Worker
Juicy Seafood
04.2023 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
McAllister's Deli
03.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Improved efficiency, organized checkout area for optimal workflow.
- Reduced processing errors by meticulously following transaction procedures.
Cook
Buffalo Wild Wings
07.2020 - 11.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Cherry Picker Operator
Amazon
07.2019 - 10.2019
- Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
- Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
- Ensured timely completion of projects by effectively managing cherry picker resources and prioritizing assignments.
- Applied use of vehicle stabilizers preventing possible vehicle tipping upon extension of boom.
- Contributed to overall project success by providing accurate inventory management through precise material handling using cherry pickers.
- Maintained compliance with OSHA regulations through adherence to established safety guidelines while operating cherry pickers.
- Streamlined workflow, implemented proper lifting techniques, and maintained a clean working environment.
- Improved workplace safety by conducting routine equipment inspections and maintenance checks on cherry pickers.
- Adapted quickly to changing priorities and conditions on job sites, ensuring seamless transitions between tasks without compromising quality or safety standards.
- Collaborated with other operators to optimize work processes, resulting in increased efficiency during project execution.
- Demonstrated versatility by performing various supporting tasks as needed, including assistance in loading/unloading materials using forklifts or manual methods when required.
- Increased operational efficiency by maintaining organized storage areas for materials handled using cherry pickers.
- Contributed to a positive workplace culture by actively participating in team meetings, offering constructive feedback, and proactively addressing any potential issues or concerns related to cherry picker operations.
Education
No Degree -
Brownsburg High School
BrownsburgSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Time management skills
- Reliability and punctuality
- Team collaboration
- Written and verbal communication
- Professionalism and courtesy
- Product restocking
- Issue resolution
- Complex Problem-solving
- Attention to detail
- Order packaging
Timeline
Cashier/Host Worker
Juicy Seafood
04.2023 - 12.2024
Cashier
McAllister's Deli
03.2023 - 01.2024
Cook
Buffalo Wild Wings
07.2020 - 11.2020
Cherry Picker Operator
Amazon
07.2019 - 10.2019
No Degree -
Brownsburg High School
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