Jayvier Morales
Colorado Springs,CO
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
7
7
years of professional experience
Work History
Business Development Representative II
Granicus
03.2022 - Current
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold and warm techniques.
- Used SalesForce to handle current portfolio and prospective leads.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
- Developed strong relationships with key industry partners for mutually beneficial collaborations.
- Conducted market research to identify new business opportunities and target areas for expansion.
- Regularly monitored competitor activity to stay informed on market trends and maintain a competitive edge in sales strategies.
Sales Associate
Fastenal
02.2021 - 03.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Manager
All American Disposal
12.2017 - 02.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Education
No Degree - Business Management
Pikes Peak State College
Colorado Springs, COHigh School Diploma -
Pine Creek High School
Colorado Springs, CO05.2014
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Building rapport
- Sales Force
- Sales loft
- Lead generation
- Marketing Strategies
- Sales Goals Attainment
- Relationship selling
- Negotiation Tactics
Timeline
Business Development Representative II
Granicus
03.2022 - Current
Sales Associate
Fastenal
02.2021 - 03.2022
Sales Manager
All American Disposal
12.2017 - 02.2021
No Degree - Business Management
Pikes Peak State College
High School Diploma -
Pine Creek High School