Jayvyn Taylor
Jacksonville,USA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
6
6
years of professional experience
Work History
General Manager
Nothing Bundt Cakes
Orange Park, USA
01.2026 - Current
- Directed team and managed day-to-day bakery operations to enhance guest experience, optimize cake production, and improve merchandise presentation.
- Oversaw business functions including opening and closing the bakery, scheduling, managing inventory, fulfilling special orders, and maintaining food safety standards.
- Managed and organized staff training to maintain high service standards.
- Supported opening process and organized training for new bakery staff to ensure operational readiness.
- Developed marketing strategies to promote seasonal products and drive customer engagement.
Shift Manager
Nothing Bundt Cakes
Jacksonville, USA
10.2022 - 01.2026
- Managed shifts and collaborated closely with upper management.
- Assisted in training employees and supervising bakery operations to ensure smooth daily functioning.
- Worked directly with customers to provide an enjoyable experience and resolve any issues that arose.
- Managed daily operations including opening and closing bakery, handling bank deposits, preparing orders, and maintaining cleanliness.
Guest Service Representative
Nothing Bundt Cakes
Jacksonville, USA
09.2021 - 09.2022
- Ensured guests received a welcoming and enjoyable experience throughout their visit.
- Assisted guests with placing orders in person and over the phone to enhance service efficiency.
- Handled cash, prepared cake decoration crafts, maintained cleanliness in the bakery, performed opening/closing tasks, and sold merchandise.
Host
Bob Evans Restaurants
Jacksonville, USA
08.2021 - 09.2021
- Seated customers at tables, managed waitlist, took to-go/phone orders, busted tables, delivered food, and supported servers in order-taking to enhance customer experience.
- Performed various side tasks in the restaurant, including stocking supplies and organizing workstations.
- Assisted servers by communicating guest needs and preferences.
Front of House Team Member
Chick-fil-A
Jacksonville, USA
12.2020 - 08.2021
- Took orders, delivered food and drinks to customers, and maintained cleanliness of dining area to enhance guest experience.
- Assisted in food preparation and dishwashing to support kitchen operations and ensure timely service.
- Maintained cleanliness and organization of front-of-house areas.
Education
Biology - Associate's degree
Florida State College at Jacksonville
Jacksonville, FLHigh school diploma or GED -
Mandarin High School
Jacksonville, FLSkills
- Bakery Operations
- Guest Experience Management
- Sales management
- Operational Efficiency
- Inventory management
- Time management
- Cash Handling
- Retail management
- Customer service
- Service Training
- Team leadership
- Organizational management
- Leadership
- Restaurant experience
- Computer skills
- Sales
Timeline
General Manager
Nothing Bundt Cakes
01.2026 - Current
Shift Manager
Nothing Bundt Cakes
10.2022 - 01.2026
Guest Service Representative
Nothing Bundt Cakes
09.2021 - 09.2022
Host
Bob Evans Restaurants
08.2021 - 09.2021
Front of House Team Member
Chick-fil-A
12.2020 - 08.2021
Biology - Associate's degree
Florida State College at Jacksonville
High school diploma or GED -
Mandarin High School