Jaz Bielby
Vancouver,WA
Summary
Results-driven professional with experience in customer service and relationship management at Anytime Fitness. Expertise in problem-solving and time management, enhancing member satisfaction through community engagement initiatives. Proven ability to foster collaboration and drive membership growth.
Overview
7
7
years of professional experience
Work History
Sales Associate
Anytime Fitness
02.2023 - Current
- Assisted clients with fitness assessments and personalized training programs to enhance member satisfaction.
- Developed strong relationships with members, fostering community engagement and retention initiatives.
- Maintained cleanliness and organization of the facility, ensuring a welcoming environment for all visitors.
- Processed membership applications and renewals efficiently, contributing to overall membership growth.
Seasonal Talent Liaison / Celebrity Handler
Contracted
09.2018 - Current
- Primary point of contact for celebrity talent and staff during large-scale fan conventions.
- Manages complex scheduling, panel coordination, and live-event problem solving.
- Delivers clear, fan-friendly communication and ensures a smooth, high-quality experience.
Social Media Manager
Wizard World
04.2019 - 06.2021
- Enhanced brand visibility by developing and implementing social media strategies.
- Optimized audience reach by analyzing performance metrics and adjusting content accordingly.
- Executed integrated marketing campaigns by coordinating cross-functional teams across digital platforms.
- Ensured timely delivery of posts by managing a comprehensive content calendar.
- Identified growth opportunities through regular audits of social media channels.
- Improved customer service by providing prompt, thoughtful responses to user interactions.
Education
Associate of Arts - General
Clark College
Vancouver, WA06-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Cash handling
- Money handling
- Flexible schedule
- Stocking and receiving
- Problem-solving skills
Timeline
Sales Associate
Anytime Fitness
02.2023 - Current
Social Media Manager
Wizard World
04.2019 - 06.2021
Seasonal Talent Liaison / Celebrity Handler
Contracted
09.2018 - Current
Associate of Arts - General
Clark College