Jazaliah White
Washington,DC
Summary
Hospitality professional with extensive experience at Red Lobster, excelling in suggestive selling and upselling. Proven ability to handle high-pressure situations while delivering exceptional service. Skilled in content marketing and leadership, successfully training new staff and enhancing guest experiences through effective communication and problem-solving strategies.
Overview
3
3
years of professional experience
Work History
Server
Red Lobster
Newark, DE
04.2022 - 03.2025
- Served food and beverages to patrons and immediately remedied issues with orders.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees on restaurant procedures and plating techniques.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Social Media/Website Content Manager
Delaware international Christian Church
Newark, DE
12.2021 - 01.2025
- Developed and implemented successful social media campaigns to support company objectives.
- Utilized social media management tools (e.g., Hootsuite, Buffer) to schedule posts, track engagement, and analyze performance.
- Engaged with the online community, responding to comments and messages to foster a positive brand image.
- Assisted in developing strategies for increasing followership and engagement rates.
- Optimized posts for SEO purposes by researching relevant keywords and hashtags.
Education
Some College (No Degree) - Marketing
Georgia State University
Atlanta, GASkills
- Wine knowledge and food pairing
- Suggestive selling and upselling
- POS System Proficiency
- Handling high-pressure situations and multitasking
- Excellent communication
- Problem solving and conflict resolution
- Content marketing and storytelling
- Leadership
- Hospitality
References
References available upon request.
Timeline
Server
Red Lobster
04.2022 - 03.2025
Social Media/Website Content Manager
Delaware international Christian Church
12.2021 - 01.2025
Some College (No Degree) - Marketing
Georgia State University
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