An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
To-Go Server
Buffalo Wild Wings
Charlotte, NC
08.2024 - 08.2024
Greeted customers and provided menus.
Organized and tracked to-go orders while maintaining accuracy.
Provided customer service by answering questions, addressing complaints, and resolving issues on time.
Processed payments accurately and efficiently using the POS system.
Maintained cleanliness of the dining area, including tables, chairs, floors, windowsills, and counters.
Delivered orders to customers in an efficient manner with a friendly attitude.
Crew Member
Tropical Smoothie Café
Charlotte, NC
06.2024 - 08.2024
Performed cashier duties such as taking orders, collecting payments and providing change.
Restocked kitchen supplies including food products and utensils.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Provided excellent customer service to maintain a positive atmosphere for guests.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Crew Member
Andy's Frozen Custard
Charlotte, NC
06.2022 - 10.2022
Performed cashier duties such as taking orders, collecting payments and providing change.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Sales Associate
Journeys Shoe Store
Charlotte, NC
11.2020 - 09.2021
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Recommended, selected and located merchandise based on customer desires.
Education
High School Diploma -
Independence High School
Charlotte, NC
06-2023
Some College (No Degree) - Business Administration and Marketing
North Carolina Central University
Durham, NC
Skills
Customer Service
Merchandise Display
Money Handling
POS System Operation
Problem-Solving
Multitasking
Strong Work Ethic
Team Oriented
Languages
English
Professional
Timeline
To-Go Server
Buffalo Wild Wings
08.2024 - 08.2024
Crew Member
Tropical Smoothie Café
06.2024 - 08.2024
Crew Member
Andy's Frozen Custard
06.2022 - 10.2022
Sales Associate
Journeys Shoe Store
11.2020 - 09.2021
High School Diploma -
Independence High School
Some College (No Degree) - Business Administration and Marketing