Jazelle Saenz
Laredo,TX
Summary
I'm definitely eager to leverage strong interpersonal skills, as well as, currently gaining knowledge in residential and commercial real estate, financing, and investment strategies. Very enthusiastic about understanding market trends, client relations, and negotiation techniques. Highly motivated to grow within the real estate industry and contribute to a dynamic team.
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Overview
4
4
years of professional experience
1
1
Certification
Work History
BDC Service Representative
Powell Watson
6301 Arena Blvd
08.2024 - Current
- Participated in ongoing training programs to stay current with industry trends and best practices for BDC operations.
- Collaborated with service technicians for timely updates on vehicle status, ensuring prompt communication with customers.
- Assisted in creating promotional materials, driving awareness and interest in dealership services.
- Utilized CRM software to efficiently track customer interactions, monitor progress on sales leads, and provide reports for management review.
- Set up appointments with interested customers according to schedule availability.
Sales Consultant
Rock Fitness Center
2411 Lomas Del Sur Blvd
12.2023 - 09.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Built relationships with customers and community to promote long term business growth.
- Generated advertising brochure for vendor use.
- Trained new employees on customer service, money handling and organizing strategies.
- Attended monthly sales meetings and quarterly sales trainings.
Optical Assistant
Del Mar Optical
7609 McPherson Rd
08.2021 - 12.2022
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
- Educated patients on proper contact lens care and insertion techniques, minimizing complications and returns.
- Built strong relationships with suppliers to negotiate better pricing options for frames/lenses which resulted in cost savings for our clients.
- Coordinated marketing efforts such as social media campaigns or special promotions that attracted new customers and increased brand awareness.
Education
High School Diploma -
United High School
2811 United AveSkills
- Strong multitasking
- Goal-oriented mindset
- Appointment scheduling
- Customer service
- Active listening
- Professionalism
- Relationship building
Certification
- Law of Contracts certificate
- Law of Agency certificate
- Principles of Real Estate certificate
Languages
Spanish
English
Native or Bilingual
Timeline
BDC Service Representative
Powell Watson
08.2024 - Current
Sales Consultant
Rock Fitness Center
12.2023 - 09.2024
Optical Assistant
Del Mar Optical
08.2021 - 12.2022
High School Diploma -
United High School