Jaziel E. Romero Torres
Troutdale,OR
Summary
Diligent and hard-working candidate with a strong work ethic, ready to contribute as a valuable team member and step up to lead when necessary. Highly organized with exceptional communication skills, focusing on customer service and product knowledge. Proven ability to collaborate effectively and adapt to changing needs. Equipped with strong problem-solving abilities and a willingness to learn, I am ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Order Fulfillment Associate
The Home Depot
25101 SE Stark St Troutdale, OR 97060
06.2020 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Followed SOPs to avoid mix-ups and damages to orders.
- Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
- Managed returns process efficiently, inspecting returned items for damages and restocking them accordingly in a timely manner.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Communication with customers professionally and proactively to provide product information and advice.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Rolling Operator
Marks Metal Technology
10300 SE Jennifer St Clackamas, OR 97015
06.2019 - 09.2019
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Enhanced operational efficiency by monitoring and adjusting production equipment for optimal performance.
- Supported quality assurance efforts by performing thorough inspections of completed metalwork, identifying any defects or inconsistencies before delivery to clients.
Education
No Degree - General Studies
Mt. Hood Community College
Gresham, ORHigh School Diploma -
Gresham High School
Gresham, OR06-2017
Skills
- Cash register trained
- Sit down forklift operations
- Reach forklift operations
- Bilingual
- Excellent customer service
- Adaptable and flexible
- Goal oriented
- Team leadership
Languages
English
Spanish
Timeline
Order Fulfillment Associate
The Home Depot
06.2020 - Current
Rolling Operator
Marks Metal Technology
06.2019 - 09.2019
No Degree - General Studies
Mt. Hood Community College
High School Diploma -
Gresham High School