Jazlin Smith
Jacksonville
Summary
Proactive team leader with extensive experience in customer service and training. Recognized for building strong guest relations and improving operational efficiency. Committed to driving organizational success through effective leadership and strategic initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Restoration Hardware
Jacksonville
10.2021 - Current
- Delivered exceptional customer service, enhancing overall satisfaction levels.
- Trained new servers on company standards and service protocols to ensure compliance.
- Utilized customer feedback to refine service quality and menu options.
Wedding Coordinator
Lulu Events
Jacksonville
01.2025 - 03.2026
- Streamlined vendor communication to ensure timely service delivery and enhance event execution.
- Resolved on-site issues promptly to maintain a seamless guest experience.
- Attended client meetings to discuss event vision and provide actionable advice.
- Developed detailed timelines to coordinate efforts between vendors and clients.
- Designed seating charts to optimize guest placement and enhance event flow during receptions.
- Managed coordination with caterers, florists, musicians, photographers, and other service providers to ensure seamless event experiences.
Assistant Property Manager
Del Development Corp
Jacksonville
07.2023 - 07.2024
- Supported lease administration by preparing documents and organizing tenant files to enhance operational efficiency.
- Managed property maintenance requests, ensuring timely responses and service delivery.
- Provided comprehensive administrative support to property manager through efficient filing, correspondence preparation, call handling, and meeting scheduling.
- Addressed tenant maintenance complaints and resolved issues promptly, improving tenant satisfaction.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Restaurant Bar Manager
Allstars Bar & Lounge
Jacksonville
11.2019 - 08.2022
- Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
- Supervised staff in cocktail preparation and service training, improving overall service quality.
- Maintained inventory levels and ordered supplies to align with bar demands, ensuring operational readiness.
- Enforced health and safety regulations, ensuring a safe work environment for all staff.
- Organized promotional events to increase bar visibility and draw new patrons.
Education
High School Diploma -
R.j Reynolds High School
Winston-Salem, NC06-2018
Skills
- Customer service
- Guest relations management
- Client relationship management
- Upselling strategies
- Inventory management
- Team building
- Strong work ethic
Certification
- 2-15 Florida Health and Life Insurance (Including Annuities & Variable Contracts) Agent License
Timeline
Wedding Coordinator
Lulu Events
01.2025 - 03.2026
Assistant Property Manager
Del Development Corp
07.2023 - 07.2024
Server
Restoration Hardware
10.2021 - Current
Restaurant Bar Manager
Allstars Bar & Lounge
11.2019 - 08.2022
High School Diploma -
R.j Reynolds High School