Jazlyn Smith
Chicago Heights,IL
Summary
Accomplished Commercial Manager with a proven track record at AutoZone, enhancing customer satisfaction and profitability through strategic sales initiatives and effective operations management. Expert in customer relationship management and contract negotiations, I've significantly improved profit margins and sales revenue. Skilled in team training, I thrive on driving performance and fostering strong client relationships.
Overview
9
9
years of professional experience
Work History
Commercial Manager
AutoZone
07.2022 - Current
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
- Built relationships with clients to establish new contracts.
- Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
- Increased sales revenue by developing and implementing effective marketing strategies for commercial products.
- Improved profit margins through diligent expense monitoring and the implementation of cost-saving initiatives where appropriate.
Microbiology Technician
Merieux NutriSciences
11.2021 - 06.2022
- Assisted in troubleshooting issues with lab equipment, ensuring minimal downtime and consistent performance.
- Increased accuracy of test results through careful adherence to standardized testing methods and quality control measures.
- Contributed to successful grant applications by providing technical expertise on microbiology-related aspects of proposed research projects.
- Expanded knowledge base through active participation in professional development opportunities, including workshops, conferences, and trainings.
- Efficiently managed inventory of supplies and reagents, ensuring adequate stock levels while minimizing waste.
- Collaborated with cross-functional teams to deliver timely and accurate results for various projects within the organization.
- Developed proficiency in numerous analytical software packages used for data analysis within the field of microbiology.
Assistant Store Manager
Autozone
01.2019 - 04.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Cashier
Dozelis Pizza
02.2016 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Crete-Monee High School
1515 W Exchange St, Crete, IL 6041705.2018
Skills
- Operations Management
- Team Training
- Customer Relationship Management
- Contract terms negotiation
- Manufacturing
- Sales strategy
- Account Management
Languages
Spanish
Limited Working
Timeline
Commercial Manager
AutoZone
07.2022 - Current
Microbiology Technician
Merieux NutriSciences
11.2021 - 06.2022
Assistant Store Manager
Autozone
01.2019 - 04.2021
Cashier
Dozelis Pizza
02.2016 - 05.2019
High School Diploma -
Crete-Monee High School
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