Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jazlynn Flores

Woodbridge,VA

Summary

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Patient Access Associate

Inova Cardiology
09.2022 - 12.2023
  • Improved patient satisfaction by efficiently registering and verifying insurance information, leading to a streamlined admission process.
  • Streamlined patient intake procedures for enhanced efficiency and reduced wait times.
  • Enhanced communication with medical staff by accurately documenting and sharing patient information in a timely manner.
  • Reduced errors in patient registration by meticulously collecting and inputting data into electronic health records.

Medical Receptionist

Saratoga Urgent Care
05.2022 - 09.2022
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Education

Associate of Science - Human Biology

NOVA
Annandale, VA
06.2027

South County High School
Lorton, VA
06.2022

Skills

  • Appointment Scheduling
  • Claims Processing
  • Data Entry Proficiency
  • Records Management
  • Effective Communication
  • Multitasking Abilities

Certification

BLS/CPR 2022/2023

Languages

Spanish
Full Professional

Timeline

Patient Access Associate

Inova Cardiology
09.2022 - 12.2023

Medical Receptionist

Saratoga Urgent Care
05.2022 - 09.2022

Associate of Science - Human Biology

NOVA

South County High School
Jazlynn Flores