Jazmia Walker
Summary
Focused Accountant with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities.
Overview
19
19
years of professional experience
Work History
Bank Teller
Credit Human Federal Credit Union
06.2022 - Current
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Audited fellow teller currency to contribute to dual-control procedures.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
Horizontal Construction Engineer
National Guard
02.2019 - Current
- Secured and protected military property, assets, and personnel.
- Operated and maintained armored vehicles.
- Implemented tactics, procedures, and techniques for defense systems.
- Performed as a fire team member during situational training exercises and infantry-dismounted battle drills.
- Prepared construction reports to document progress and recommend corrective courses of action.
- Operated tractor-trailer to transport heavy construction equipment.
- Drove bulldozers, road graders, and other heavy equipment to level the earth.
Waitress/ Trainer
Texas Roadhouse
12.2021 - 06.2022
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Observed participants and provided corrective measures for skill improvement.
- Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
Outdoor Pursuits Instructor
Prairie View Campus
08.2021 - 05.2022
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Kept athletic and games equipment and facilities organized and maintained.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Ordered and maintained all recreational equipment.
- Trained staff members on conducting events and following safety procedures.
- Coordinated and led rock climbing, biking and swimming activities for both small and large groups.
Waitress
Cancun Mexican Bar & Grill
06.2021 - 08.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent customer service, successfully increasing referrals and walk-in business.
- Bussed and reset tables to keep the dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for the host station.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
Cashier, Retail Associate, Toys Associate
Walmart
06.2018 - 04.2021
- Demonstrated items to customers and created customer awareness, interest, and sales.
- Promoted offerings by expressing passion for the company brand, products, services, and solutions to customers.
- Collected and authorized payments of guests.
- Maintained a cash drawer of $2,000 or more per shift.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Completed inventory counts and ordered merchandise.
- Helped customers complete purchases, locate items and join reward programs.
Fresh Produce Associate, Shelf Stocker
Walmart
06.2018 - 04.2021
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Unloaded arriving product stock and moved to store display areas.
- Answered customer questions and provided detailed product information.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Checked and pulled defective or expired products from shelves.
Babysitter
Self-employed
01.2013 - 05.2020
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Assisted children with homework assignments and special projects across different subjects.
- Fostered close relationships with children by discussing school, friends and hobbies.
Education
Diploma -
Alva High School
Alva, OKNo Degree - Accounting
Prairie View A&M University
Prairie View, TX05.2025
No Degree - Accounting
Northwestern Oklahoma State University
Alva, OK05.2025
Skills
- Deposit and Withdrawal Management
- Sorting and Filing
- Virtualization Technologies
- Information Processing
- Signature Verification
- Check Cashing
- Cash Counting
- Phone Inquiries
- Data Security and Validation
- Teller Transactions
- Stock Control
- Workflow Processes
Additional Information
- Honors and Awards: Most Participation 2016 Most Athletic 2017 State Cross Country 2016-2020 State Track 2016-2020 Wheat Capital tournament 2017 Mustang tournament Champions 2018 District Champions 2017
Timeline
Bank Teller
Credit Human Federal Credit Union
06.2022 - Current
Waitress/ Trainer
Texas Roadhouse
12.2021 - 06.2022
Outdoor Pursuits Instructor
Prairie View Campus
08.2021 - 05.2022
Waitress
Cancun Mexican Bar & Grill
06.2021 - 08.2021
Horizontal Construction Engineer
National Guard
02.2019 - Current
Cashier, Retail Associate, Toys Associate
Walmart
06.2018 - 04.2021
Fresh Produce Associate, Shelf Stocker
Walmart
06.2018 - 04.2021
Babysitter
Self-employed
01.2013 - 05.2020
Diploma -
Alva High School
No Degree - Accounting
Prairie View A&M University
No Degree - Accounting
Northwestern Oklahoma State University
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