Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jazmin Acevedo-Perez

O'Fallon,MO

Summary

Dedicated Operations Manager with strong skills in interpersonal communication and staff training. Experienced in optimizing resource allocation and maintaining high customer service standards, ready to drive impactful changes in operational processes.

Overview

4
4
years of professional experience

Work History

Operations Manager

Kokomo Joe's Family Fun Center-St. Peters
10.2022 - Current
  • Developed staff training programs to increase employee performance and operational consistency.
  • Implemented inventory management systems to optimize resource allocation and reduce waste.
  • Coordinated scheduling of staff to ensure adequate coverage during peak periods.
  • Analyzed customer feedback to identify areas for improvement in service delivery.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Clerk

QuikTrip
04.2025 - 07.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained inventory accuracy through regular stock checks and replenishment.
  • Collaborated with team members to ensure smooth store operations during peak hours.

Education

Associates of Arts - Arts And Science - Education

St. Charles Community College
Cottleville, MO
06-2027

High School Diploma -

Francis Howell North High School
City Of Saint Peters, MO
12-2025

Skills

  • Customer service
  • Team leadership
  • Operations management
  • Staff training
  • Interpersonal communication
  • Conflict mediation
  • Unsurpassed work ethic
  • Fluent in Spanish
  • Goal setting

Accomplishments

  • Promoted to Operations Manager after 2 years with the company.
  • Supervised team of 6 staff members.

Languages

Spanish
Native or Bilingual

Timeline

Clerk

QuikTrip
04.2025 - 07.2025

Operations Manager

Kokomo Joe's Family Fun Center-St. Peters
10.2022 - Current

Associates of Arts - Arts And Science - Education

St. Charles Community College

High School Diploma -

Francis Howell North High School